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Contacting the community manager

TheCatWoman

I've tried this twice now, checking my spelling to make sure I have the correct address, I do, the same address as is on here and yet I'm told this email address dosen't exist.

Is it just me with this problem or is it site wide?

Parents

  • Hi.

    I have just sent an email and received this email back:

    ​
    "Thank you for contacting the Online Community team. 
     
    During the festive period, we are operating at reduced capacity and will respond in the new year. Thank you for your patience and understanding. 
     
    In the meantime, you may find helpful information by browsing our Advice and guidance pages. 
    If you need urgent help or support, please visit the services listed on our Urgent help page. 
     
    Wishing you a Merry Christmas and a Happy New Year from the Online Community Moderators!  
     
    Many thanks, 
    The Online Community Team"


    I'm assuming that means that the email works. 
Reply

  • Hi.

    I have just sent an email and received this email back:

    ​
    "Thank you for contacting the Online Community team. 
     
    During the festive period, we are operating at reduced capacity and will respond in the new year. Thank you for your patience and understanding. 
     
    In the meantime, you may find helpful information by browsing our Advice and guidance pages. 
    If you need urgent help or support, please visit the services listed on our Urgent help page. 
     
    Wishing you a Merry Christmas and a Happy New Year from the Online Community Moderators!  
     
    Many thanks, 
    The Online Community Team"


    I'm assuming that means that the email works. 
Children
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