Reasonable adjustment at a job interview

My son is a 20 year old with autism and maybe ADD who has been studying practical woodland management at special colleges under an EHCP and is currently out of paid work and education.it has been very hard finding local companies to give even a day or 2 of unpaid work experience despite his relevant qualifications and experience.
 He just applied for a council apprenticeship that is just the sort of job he wants to do. They state they are a disability friendly employer. I helped him with the application process as it was too complex for him online. He has been invited to interview but it is very challenging for him to go to a strange place to meet 2 unknown interviewers in a closed door office. He has not done this before. He can speak to people better outside ( which the job would entail) or if he has met them briefly before. 

They asked if he needs any adjustment for his disability for interview. So he emailed them asking if he could bring someone into the interview (me) for moral support. Shockingly they sent a blunt email saying no. Whoever he brings must stay in reception ‘for privacy reasons’. I am shocked and now worried that this first interview experience could put him off ever applying for a job again if they do not handle the situation sensitively. 

does anyone have any advice as I thought this was a very minor reasonable adjustment. Ideally he would have asked for a 5 minute Zoom call beforehand too the week before to informally meet the interviewer before going into the room too which would be much more autism friendly but from that first reply could not ask for that either. Cry

Parents
  • I think disability friendly mostly means physical disability. So they have ramps, a lift, etc.

    I suppose they think that you won't always be there every time something comes up, so they want to be sure he is ok on his own.

    I don't suppose they have considered quite how intimidating it is, or that after the first time it is easier.

    I'm sorry they weren't more sympathetic. It is common these days to have two interviews, or more, with the first being a phone call to screen suitable applicants. So they may still accept this as a compromise.

    It is worth trying,  explain and counter propose a call with HR or one person to make it a little easier.

    It actually saves them time and effort too.

Reply
  • I think disability friendly mostly means physical disability. So they have ramps, a lift, etc.

    I suppose they think that you won't always be there every time something comes up, so they want to be sure he is ok on his own.

    I don't suppose they have considered quite how intimidating it is, or that after the first time it is easier.

    I'm sorry they weren't more sympathetic. It is common these days to have two interviews, or more, with the first being a phone call to screen suitable applicants. So they may still accept this as a compromise.

    It is worth trying,  explain and counter propose a call with HR or one person to make it a little easier.

    It actually saves them time and effort too.

Children
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