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List of what is currently wrong with the forum

Deleted User

I was wondering if most people who contribute here are fine with no current problems, so I thought a list might be useful.

I'm rather despairing at the moment of its brokenness and absence of communication from NAS about a timescale (or anything) for sorting these.

It's making me wonder whether to bother any longer.

1. I know that   has a message coming up in orange at the top saying his account may/will be deleted.

2. I keep being logged out (orange banner at the top with a seconds countdown).

Is anyone else getting anything still (or even unable to use their original account?).

Has anything been sorted?

Thanks.

Parents

  • Update -

    Today I received a reply to my email sent to the community manager on Tuesday regarding my posts going into moderation that day - here is a copy of their email to me:

    "We would like to apologise that your posts went into the moderation queue. We had less moderation over the festive period which meant it may have taken a little longer for your posts to be approved by the moderation team. Thank you for your patience whislt the moderation team approved your post.  
    We are unsure why your posts were flagged by the spam filter. The spam filter is an external feature. We do not have control over the spam filter and what posts are picked up. One option would be to remove the spam filter, but this would mean a huge increase in spam on the community which would not be pleasant for users.  
    We know you are a regular and valuable member of the online community and hope this doesn't prevent you continuing to participate and provide valuable support to other users.   
    If we can help further, please do get in touch.   
    Apologies again for any inconvenience caused."
    .
    .
     it seems to me that they are using a different spam filter than before the upgrade, but I don't understand what in my posts has prompted it to randomly put them into moderation 3 times since the upgrade?
    I don't want the forum to be full of spam, but I also don't want to have long standing users constantly going into moderation / being unable to post. I don't know what the answer is. Anyone have any ideas?
Reply

  • Update -

    Today I received a reply to my email sent to the community manager on Tuesday regarding my posts going into moderation that day - here is a copy of their email to me:

    "We would like to apologise that your posts went into the moderation queue. We had less moderation over the festive period which meant it may have taken a little longer for your posts to be approved by the moderation team. Thank you for your patience whislt the moderation team approved your post.  
    We are unsure why your posts were flagged by the spam filter. The spam filter is an external feature. We do not have control over the spam filter and what posts are picked up. One option would be to remove the spam filter, but this would mean a huge increase in spam on the community which would not be pleasant for users.  
    We know you are a regular and valuable member of the online community and hope this doesn't prevent you continuing to participate and provide valuable support to other users.   
    If we can help further, please do get in touch.   
    Apologies again for any inconvenience caused."
    .
    .
     it seems to me that they are using a different spam filter than before the upgrade, but I don't understand what in my posts has prompted it to randomly put them into moderation 3 times since the upgrade?
    I don't want the forum to be full of spam, but I also don't want to have long standing users constantly going into moderation / being unable to post. I don't know what the answer is. Anyone have any ideas?
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