• Locked Locked
  • Replies 373 replies
  • Subscribers 109 subscribers
  • Views 26248 views
  • Users 0 members are here
Options
Related
Hints and tips
  • To quote someone's message, first select/highlight the relevant text, and then use the Quote button that appears
  • To "mention" someone, type @ followed by the start of the forum name, and choose from the list; that person will get a notification of being mentioned
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

List of what is currently wrong with the forum

Deleted User

I was wondering if most people who contribute here are fine with no current problems, so I thought a list might be useful.

I'm rather despairing at the moment of its brokenness and absence of communication from NAS about a timescale (or anything) for sorting these.

It's making me wonder whether to bother any longer.

1. I know that   has a message coming up in orange at the top saying his account may/will be deleted.

2. I keep being logged out (orange banner at the top with a seconds countdown).

Is anyone else getting anything still (or even unable to use their original account?).

Has anything been sorted?

Thanks.

Parents

  • Dear Debbie,

    We are very sorry that you are experiencing technical issues on our new online community platform. We understand why you are concerned.
    We would like like to reassure you our technical support team is working hard behind the scenes to try to fix this as quickly as possible. We have published a thread with more information here:  Password problems and posts incorrectly marked as spam 
    Please do contact CommunityManager@nas.org.uk if you have any questions. 
    We are sorry for any inconvenience this has caused. We would like to thank you for your understanding and continued patience during this time.
     
    Kind Regards,
    Eunice Mod
Reply

  • Dear Debbie,

    We are very sorry that you are experiencing technical issues on our new online community platform. We understand why you are concerned.
    We would like like to reassure you our technical support team is working hard behind the scenes to try to fix this as quickly as possible. We have published a thread with more information here:  Password problems and posts incorrectly marked as spam 
    Please do contact CommunityManager@nas.org.uk if you have any questions. 
    We are sorry for any inconvenience this has caused. We would like to thank you for your understanding and continued patience during this time.
     
    Kind Regards,
    Eunice Mod
Children
  • in reply to Eunice Mod

    Thanka but this doesn't address the major problems.

    In particular  SpikeyMark's post below  

  • in reply to Eunice Mod

    I think that's an incorrect link there @EuniceMod. (You posted an internal link, maybe?)

    If I may say personally - thank you for all you and the other volunteers do.

    The problem that Debbie is talking about hasn't been addressed anywhere, as far as I know, which now makes me think that no one is aware of it and the issue is being confused with the spam and password issues which are different.

    My problem specifically is that I have a constant banner, which when I click on it it tells me that my account is marked for deletion on 23rd. It has a link to contest this, but the link doesn't do anything much.

    My specific worry is that this deletion is an automated task and my account will just be merged with all the other 'deleted user' at that time and I'll lose all my friends and private messages forever. And that NOTHING can be done about this.

    I get no reply from the manager - which makes me think that they skim read and think "spam/password - read the posts!!!"

    The friends that are currently here will be aware, but there are others that maybe on long breaks that I'd really be upset to lose.