Some community members are currently unable to post

Just to avoid any confusion (in particular because this thread's title previously said "banned"), here are the potential states that our accounts can be placed in:

"Repeated rule violations may result in:

• placing your account under pre-moderation – meaning your posts and comments are reviewed by a moderator before they are published
• suspension of your account
• a permanent ban from the Online Community."

Online Community Rules

At the moment, a lot of us seem to be wrongly getting placed under pre-moderation. Hopefully, the NAS team will tweak the settings to find a better balance. 

Bunny said:

Repeated rule violations may result in

Thanks but this is meaningless though when in the context of the total absence of rule violations ie it's just constant error on the part of the filters.

Mark said 'banned' to me but I decided to remove the word as it might be a stress trigger for other members.

Bunny said:

opefully, the NAS team will tweak the settings to find a better balance. 

I think it needs a lot more than a 'tweak'.

I've been personally experiencing these issues for 2+ years, including being completely unable to log into my ID for months.

I created other IDs as once I was 'spammed' I was completely unable to post, throughout my time here.

I hope you know that I didn't mean any offence or to be critical. I'm absolutely delighted to see you back, and feel certain that I'm far from alone in that.  

It was only due to our collective tendency towards literalism that I wanted to quickly clarify how our accounts can be affected. To hopefully help avoid any undue panic about anyone having actually been wrongly - and permanently - banned due to these ongoing, and highly upsetting, issues.

I couldn't agree more that the forum currently isn't fit for purpose. It's beyond disappointing.

In talking about tweaks, I was thinking from a technical perspective. Sometimes, even the smallest tweaks in spam filter settings (whether for online forums or email management) can have very significant impacts. And I also couldn't agree more that we definitely need the latter, as soon as possible!    

I hope you know that I didn't mean any offence or to be critical. I'm absolutely delighted to see you back, and feel certain that I'm far from alone in that.  

It was only due to our collective tendency towards literalism that I wanted to quickly clarify how our accounts can be affected. To hopefully help avoid any undue panic about anyone having actually been wrongly - and permanently - banned due to these ongoing, and highly upsetting, issues.

I couldn't agree more that the forum currently isn't fit for purpose. It's beyond disappointing.

In talking about tweaks, I was thinking from a technical perspective. Sometimes, even the smallest tweaks in spam filter settings (whether for online forums or email management) can have very significant impacts. And I also couldn't agree more that we definitely need the latter, as soon as possible!    

Bunny said:

I hope you know that I didn't mean any offence or to be critical. I'm absolutely delighted to see you back

I didn't think that .. I'm just frustrated about it, so sorry if I made you feel otherwise.

Also, thank you for the kind words, which are reciprocated.