transport, especially stations & trains

The transport providers got a decade or so extra time to implement the Disability Discrimination Act, mainly to modify vehicles/rolling stock

However what this has meant is they don't do anything about disability. The staff training other public services have had to undertake doesn't happen. This is particularly apparent on the railways, where they still ask disabled people to give twenty-four hours notice, though some allow disabled travellers to ask for assistance before travel on the day.

This gives rise to an argument that if disabled people don't notify, anything that befalls them during travel is their fault. For example automatic barriers on stations - sometimes you cannot get the option to go through the manual barrier if you haven't asked in advance.

For people on the autistic spectrum transport can be confusing, noise, people moving around, conflicting platform and on-train announcements (especially the out of sequence ones - "this train is not in service" just as a train full of passengers pulls out of the station).

I'm on several transport bodies where I raise disability issues. When I raise the autism issue the response I get is nobody else raises this.

Is autism no longer an issue for travel? Or is this something NAS needs to look at? Do parents and carers or people with autism in these discussions have no trouble with transport any more?

Parents
  • I have now discussed this by phone with London 2012 and there do seem to be mechanisms in place for improvement it is just it seems to depend on service operators taking initiative. The tool I mentioned will apparently by a card with the details stored electronically that can be used every time you need help rather than having to explain each time.

    The reason disabled groups don't attend forums is about time and resources versus the ineffectuality of many forums. I was on one for a number of years where most of the discussion was about detailed issues, bin collections or loose paving on residential streets. It never got round to anything about specific disabilities.

    My local authority organised two special meetings for the disabled. One was about shared pavements. It was held on an upper floor in a tiny room with little publicity. The lift was too small for one of the wheelchair users to go up with her helper. There were no records kept and we were talked to not listened to. The second was an all day event. Publicity was poor and we were outnumbered by council officials. We weren't listened to even talked down. The afternoon was spent in sessions with council officials and token disabled discussing how good everything is.

    Most disability support by local authorities is ineffectual.

     

     

Reply
  • I have now discussed this by phone with London 2012 and there do seem to be mechanisms in place for improvement it is just it seems to depend on service operators taking initiative. The tool I mentioned will apparently by a card with the details stored electronically that can be used every time you need help rather than having to explain each time.

    The reason disabled groups don't attend forums is about time and resources versus the ineffectuality of many forums. I was on one for a number of years where most of the discussion was about detailed issues, bin collections or loose paving on residential streets. It never got round to anything about specific disabilities.

    My local authority organised two special meetings for the disabled. One was about shared pavements. It was held on an upper floor in a tiny room with little publicity. The lift was too small for one of the wheelchair users to go up with her helper. There were no records kept and we were talked to not listened to. The second was an all day event. Publicity was poor and we were outnumbered by council officials. We weren't listened to even talked down. The afternoon was spent in sessions with council officials and token disabled discussing how good everything is.

    Most disability support by local authorities is ineffectual.

     

     

Children
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