transport, especially stations & trains

The transport providers got a decade or so extra time to implement the Disability Discrimination Act, mainly to modify vehicles/rolling stock

However what this has meant is they don't do anything about disability. The staff training other public services have had to undertake doesn't happen. This is particularly apparent on the railways, where they still ask disabled people to give twenty-four hours notice, though some allow disabled travellers to ask for assistance before travel on the day.

This gives rise to an argument that if disabled people don't notify, anything that befalls them during travel is their fault. For example automatic barriers on stations - sometimes you cannot get the option to go through the manual barrier if you haven't asked in advance.

For people on the autistic spectrum transport can be confusing, noise, people moving around, conflicting platform and on-train announcements (especially the out of sequence ones - "this train is not in service" just as a train full of passengers pulls out of the station).

I'm on several transport bodies where I raise disability issues. When I raise the autism issue the response I get is nobody else raises this.

Is autism no longer an issue for travel? Or is this something NAS needs to look at? Do parents and carers or people with autism in these discussions have no trouble with transport any more?

Parents
  • I would be interested to know what that is too Longman..let us know if you find out. I have worked in mental health and for training organisations in the past and time and time again we found ourselves as users and professionals fighting the corner for the 'invisible disabilities'..I actually find the word disabled problematic in itself but that's probably my thing (laughs).

    It is frustrating in the extreme to hear statements like 'you don't look disabled/ill/etc etc'. Public services need to take a wider view (as you rightly state) as to how big a cross section of society there is out there with needs that are different to what providers perceive as problematic.

    I hear often that disabled people don't attend forums or service user groups to help shape services more suitable to their needs. This again is an underlying lack of awareness on the part of the service providers to ensure that people are able to attend. By nature we struggle to get places, find new things stressful..it's not apathy on our part, it's just that it's so flipping hard to navigate the chaotic systems in place.

    I am so pleased you are overcoming these issues Longman..they are beyond me..it just got too stressful to keep putting myself/family through it.

Reply
  • I would be interested to know what that is too Longman..let us know if you find out. I have worked in mental health and for training organisations in the past and time and time again we found ourselves as users and professionals fighting the corner for the 'invisible disabilities'..I actually find the word disabled problematic in itself but that's probably my thing (laughs).

    It is frustrating in the extreme to hear statements like 'you don't look disabled/ill/etc etc'. Public services need to take a wider view (as you rightly state) as to how big a cross section of society there is out there with needs that are different to what providers perceive as problematic.

    I hear often that disabled people don't attend forums or service user groups to help shape services more suitable to their needs. This again is an underlying lack of awareness on the part of the service providers to ensure that people are able to attend. By nature we struggle to get places, find new things stressful..it's not apathy on our part, it's just that it's so flipping hard to navigate the chaotic systems in place.

    I am so pleased you are overcoming these issues Longman..they are beyond me..it just got too stressful to keep putting myself/family through it.

Children
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