transport, especially stations & trains

The transport providers got a decade or so extra time to implement the Disability Discrimination Act, mainly to modify vehicles/rolling stock

However what this has meant is they don't do anything about disability. The staff training other public services have had to undertake doesn't happen. This is particularly apparent on the railways, where they still ask disabled people to give twenty-four hours notice, though some allow disabled travellers to ask for assistance before travel on the day.

This gives rise to an argument that if disabled people don't notify, anything that befalls them during travel is their fault. For example automatic barriers on stations - sometimes you cannot get the option to go through the manual barrier if you haven't asked in advance.

For people on the autistic spectrum transport can be confusing, noise, people moving around, conflicting platform and on-train announcements (especially the out of sequence ones - "this train is not in service" just as a train full of passengers pulls out of the station).

I'm on several transport bodies where I raise disability issues. When I raise the autism issue the response I get is nobody else raises this.

Is autism no longer an issue for travel? Or is this something NAS needs to look at? Do parents and carers or people with autism in these discussions have no trouble with transport any more?

Parents
  • Travel is definitely an issue. I made one train journey with my son, who has ASD, from Manchester to Aberdeen - and haven't made one since, preferring to use the car even though it's rough on me as a driver, wear and tear on the car and more expensive to pay petrol than train fare. I found that it was difficult negotiating some train stations with luggage and a bewildered, acting-up child in tow: Edinburgh Haymarket being a case in point where there were no information stands/screens on the platform, a large flight of steps to negotiate to get to them, only to find that my train was coming in on the platform I had come from. I also found that even upon seeing my son tantruming because he didn't understand why there wasn't a seat for us (as a single mum paying for his ticket when he was young enough not to pay just wasn't an option) on a very full train, the vast majority of people turned a blind eye, assuming I guess that he was just badly-behaved and not stopping to think there might be a medical issue. In the end on that occasion it was a kind-hearted member of the public who worked something out to give us a seat and helped me talk my son down; just as on another occasion after a flight home from Lisbon to Manchester when he was tantruming not coping with the journey and a kind member of the public dealt with my bags for me; not a sign of any help from transport staff at all.

Reply
  • Travel is definitely an issue. I made one train journey with my son, who has ASD, from Manchester to Aberdeen - and haven't made one since, preferring to use the car even though it's rough on me as a driver, wear and tear on the car and more expensive to pay petrol than train fare. I found that it was difficult negotiating some train stations with luggage and a bewildered, acting-up child in tow: Edinburgh Haymarket being a case in point where there were no information stands/screens on the platform, a large flight of steps to negotiate to get to them, only to find that my train was coming in on the platform I had come from. I also found that even upon seeing my son tantruming because he didn't understand why there wasn't a seat for us (as a single mum paying for his ticket when he was young enough not to pay just wasn't an option) on a very full train, the vast majority of people turned a blind eye, assuming I guess that he was just badly-behaved and not stopping to think there might be a medical issue. In the end on that occasion it was a kind-hearted member of the public who worked something out to give us a seat and helped me talk my son down; just as on another occasion after a flight home from Lisbon to Manchester when he was tantruming not coping with the journey and a kind member of the public dealt with my bags for me; not a sign of any help from transport staff at all.

Children
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