transport, especially stations & trains

The transport providers got a decade or so extra time to implement the Disability Discrimination Act, mainly to modify vehicles/rolling stock

However what this has meant is they don't do anything about disability. The staff training other public services have had to undertake doesn't happen. This is particularly apparent on the railways, where they still ask disabled people to give twenty-four hours notice, though some allow disabled travellers to ask for assistance before travel on the day.

This gives rise to an argument that if disabled people don't notify, anything that befalls them during travel is their fault. For example automatic barriers on stations - sometimes you cannot get the option to go through the manual barrier if you haven't asked in advance.

For people on the autistic spectrum transport can be confusing, noise, people moving around, conflicting platform and on-train announcements (especially the out of sequence ones - "this train is not in service" just as a train full of passengers pulls out of the station).

I'm on several transport bodies where I raise disability issues. When I raise the autism issue the response I get is nobody else raises this.

Is autism no longer an issue for travel? Or is this something NAS needs to look at? Do parents and carers or people with autism in these discussions have no trouble with transport any more?

Parents
  • hi,

    yes, travel is still an issue.  i'm speaking on behalf of my son, who is 13 - ASD, ADHD, sensory processing difficulties...

    train guard does or doesn't speak on the train/underground.  picadilly is ok, but can be crowded (we take it to go to South Kensington where the museums are); Victoria line is well known for being noisy and we think it's too hot too.  Waterloo and city line is a nightmare.  Central line is not great.  I always bring ear defenders.  not ideal, but they lessen the pain, i hope.

    i'd love to hear what people suggest...making vehicles wheelchair accessible is feasible (although, hum, the stations you can get on and off at on the underground are few and far between!).  What is it like for blind people? particularly when they get their automatic announcements wrong!

    i'm trying to think of practical solutions: never getting any of the announcements wrong seems unrealistic.  giving staff proper training so that they can show understanding of people in difficulty is a MUST.

    when you (longman) flag up issues with transport for people on the Autism Spectrum, what do you suggest as possible solutions?

    i have a friend who is hearing impaired and interestingly, she flagged up very similar issues to my son, vis a vis noise levels! just not the announcements/ guard thing...

    best wishes,

    L

Reply
  • hi,

    yes, travel is still an issue.  i'm speaking on behalf of my son, who is 13 - ASD, ADHD, sensory processing difficulties...

    train guard does or doesn't speak on the train/underground.  picadilly is ok, but can be crowded (we take it to go to South Kensington where the museums are); Victoria line is well known for being noisy and we think it's too hot too.  Waterloo and city line is a nightmare.  Central line is not great.  I always bring ear defenders.  not ideal, but they lessen the pain, i hope.

    i'd love to hear what people suggest...making vehicles wheelchair accessible is feasible (although, hum, the stations you can get on and off at on the underground are few and far between!).  What is it like for blind people? particularly when they get their automatic announcements wrong!

    i'm trying to think of practical solutions: never getting any of the announcements wrong seems unrealistic.  giving staff proper training so that they can show understanding of people in difficulty is a MUST.

    when you (longman) flag up issues with transport for people on the Autism Spectrum, what do you suggest as possible solutions?

    i have a friend who is hearing impaired and interestingly, she flagged up very similar issues to my son, vis a vis noise levels! just not the announcements/ guard thing...

    best wishes,

    L

Children
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