I dont know where to turn or what to do for help
My advice would be to get in touch with Citizens Advice a.s.a.p. and request an appointment with one of their Welfare Rights officers. I was in a similar situation to you back in 2019 (my first time applying for PIP) and also scored 0 points. After a Welfare Rights officer from CAB got involved and sent a letter on my behalf, my application was looked at again and I was then awarded PIP.
My advice would be to get in touch with Citizens Advice a.s.a.p. and request an appointment with one of their Welfare Rights officers. I was in a similar situation to you back in 2019 (my first time applying for PIP) and also scored 0 points. After a Welfare Rights officer from CAB got involved and sent a letter on my behalf, my application was looked at again and I was then awarded PIP.
Thank you, thats really helpful. My wife is on hold to them now, I have said to her to ask for a welfare rights officer. I really need this