Published on 12, July, 2020
Has anyone else found the recent website changes stressful? The last thing I need as an autistic person needing things to stay the same and without confusion. I've had to create a new account, even though I know I've posted previously; lots of times. It said I didn't have an account. it then wouldn't work properly on my android device. I hate the look and layout of the site; very confusing. Sorry NAS, it just wanted leaving alone.
I used to log in using my username and password, now it has to be using my email and password. Why did they change this?
Hi
As aidie says, we needed to replace the platform for our sign-in system and main website, because the technology was ageing and would eventually have become insecure. We took the opportunity to implement a new sign-in system that would give you the option of "social sign-in" using Google, Twitter and so on. That system does use email/password for sign-in, although it was always an option on the previous one.
To recover your account, if you had one before the change, just choose Sign up now and use the same email address as you were using before (see the instructions on the sign-in page).
All suppliers stop supporting older systems eventually; because Internet systems need to interact with each other, it becomes either uneconomic, or sometimes impossible, to update older systems to work with newer, and also to cope with the latest security threats. That of course is why Windows 7 on PCs recently went out of support, older Apple iOS versions are no longer supported, and so on. That's true of our suppliers as well. So, as new features are introduced that may benefit our users, and to avoid systems becoming out of date as above, we need to update and change our systems.
Hope this helps.