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Sainsbury's disability helpline

Kitschy Wixy

Hello. 

I am new here so I hope I am doing this right. 

With all the changes with people and places I am having a really hard time. As well as Asperger's with savant traits I have persistent depressive disorder plus PTSD along with degenerative disc disease. It is hard to manage at the best of times. Over the past 2-3 weeks I have suffered days of meltdowns when out vs staying in bed. I have found the local shops a nightmare. 

Each month I would put together an online shop with Tesco or Sainsbury's. This, as most of us find, will not be forthcoming anytime soon. After spending a week of trying to get through I was amazed to speak to someone at Sainsbury's this evening. What I have found out might be of use to others so thought best to share here. The chap told me that all slots are being booked for elderly and those with an chronic illness. My above conditions didn't meet the criteria. He recommended I try Click n Collect - he said there wouldn't be a need to join the big queue to get in as it is set for pick up at a certain time slot. He also said someone else can collect it on your behalf. The Click n Collect can not be sent to different stores. I will definitely give it a try. Like so many of us we need the same foods as taste and textures are a big deal to us. 

I hope this will help some of you

This link has been useful too. : www.disabilityrightsuk.org/coronavirus

Parents

  • Hi! Welcome to the group Slight smile

    I know what you mean about the supermarkets - I'm really struggling with them too. Thanks very much for sharing your advice. I'm also having more meltdowns lately; I think it's due to all the change going on at the moment.

    I hope you find the forum helpful - I've found that people here are very friendly and willing to listen/offer advice.

  • in reply to DuckBread

    Hello, many thanks. I am now going to stay away from shops. It will only get worse as the peak hits I fear. The meltdowns floor me so end up in bed for days. I have reached out to my postman who I have gotten to know over the years. He said he would step in if this other friend can't. What a lovely lovely fella. His younger brother is Autistic so he totally understands. Anyway i am going on a bit now. Hahaha. Love your username btw. X

  • in reply to Kitschy Wixy

    Hello,

    I do find shopping at my Local store hard enough but now with the Covid 19 precautions I find even harder. My local staff are wonderful as they are aware I am Autistic thanks to the sunflower lanyard i wear so they can help me when I am having issues for example knowing where to stand to keep my distance. It is hard not being able to find the certain foods I eat but the they are slowly getting stock in and I have been able to find alternatives that I can eat so I am happy for that. Sainsburys also offer a one hour slot from 8am for those who are vunerable so i find that helps or go in the afternoon as it is quiet then. Hope this may help. Stay safe all.

Reply
  • in reply to Kitschy Wixy

    Hello,

    I do find shopping at my Local store hard enough but now with the Covid 19 precautions I find even harder. My local staff are wonderful as they are aware I am Autistic thanks to the sunflower lanyard i wear so they can help me when I am having issues for example knowing where to stand to keep my distance. It is hard not being able to find the certain foods I eat but the they are slowly getting stock in and I have been able to find alternatives that I can eat so I am happy for that. Sainsburys also offer a one hour slot from 8am for those who are vunerable so i find that helps or go in the afternoon as it is quiet then. Hope this may help. Stay safe all.

Children
  • in reply to LucyLandRover

    It's good that you've found the sunflower lanyards helpful. I've always been too shy to go up and take one - I either convince myself that I don't need one (even though most people's quick top-up shop takes me ages), or I get really worried that I'll be questioned on why I'm wearing it and won't know what to say. It's good to hear that it's working for you Slight smile

    Hope you're well - stay safe.

  • in reply to LucyLandRover

    Hello, you are super lucky. Round here they haven't been very helpful and that is with asking for some assistance with proof. The small shops are still not recovered as there are a flats and shared houses so close by. The larger store is a trek. Before this I was slowly getting a little better in my recovery but the last two weeks have really set me back. PTSD on top of everything else is hellish. I have never been able to switch up foods either.