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Please help me! Make female assessments safer!

Gentle

Here’s a link to my traumatic experience of Psicon’s unprofessional boundaries and clinical unsuitability when assessing me for autism.  Notice Psicon don’t deny any of it—that speaks volumes.  They’ve just relied on the complaints process being complete, but notice they don’t deny any of the specific failings I raised about that very process, so what does that tell you?  Then they claim their current service isn’t reflected in my review, but I’ll leave you to judge if their current reply is at all open or caring.   I believe it’s vital the public – especially females - sees this, as it’s not just my wellbeing I’m concerned for. I’ve taken this as far as I can manage, so if you share my continuing concerns, please post this wherever you can.   

https://uk.trustpilot.com/reviews/688926c54357a1727f03dc71

Parents

  • I am so sorry for the experience you endured. I myself can spot some serious inconsistencies there and I am very newly diagnosed.

    Masking is something that we do, I would know because I have done it for years.

    What alarms me the most is that the call had not been disconnected and you were being monitored. That is very disturbing and intrusive. What I would like to point out is if that call had taken place in your bedroom for argument sake, that person could very easily have seen you undress. Further to that, personal discussions had with your friends or family, important phone calls and so much more were and could have been overheard. 

    I cannot tell you how angry reading this has made me feel so I can only imagine how you must be feeling.

    Depending how long ago this happened, if you are unsatisfied with their response you may take this to the health ombudsman. They oversee any disputes and complaints with services if you are unhappy with their response following their complaints procedure.

    I really hope this helps. Should you want an additional friend I would be happy to talk with you

Reply

  • I am so sorry for the experience you endured. I myself can spot some serious inconsistencies there and I am very newly diagnosed.

    Masking is something that we do, I would know because I have done it for years.

    What alarms me the most is that the call had not been disconnected and you were being monitored. That is very disturbing and intrusive. What I would like to point out is if that call had taken place in your bedroom for argument sake, that person could very easily have seen you undress. Further to that, personal discussions had with your friends or family, important phone calls and so much more were and could have been overheard. 

    I cannot tell you how angry reading this has made me feel so I can only imagine how you must be feeling.

    Depending how long ago this happened, if you are unsatisfied with their response you may take this to the health ombudsman. They oversee any disputes and complaints with services if you are unhappy with their response following their complaints procedure.

    I really hope this helps. Should you want an additional friend I would be happy to talk with you

Children
  • in reply to LJ51125

    Thank you for your kind words.  Sadly going to the Ombudsman was a complete waste of time.  The Case Officer summarised my entire complaint down to 'she claims they did not follow guidelines' and then left the Clinical Advisor, who was just a general psychiatrist not an expert in autism assessments, to try to guess what the complaint was about based on the company's inaccurate records.  Total farce.