School bus passenger assistant mistreating my severely autistic child

The PA at my child's school bus has been physically pushing my child off the school bus on the drop off from school. So, I emailed the council's school transport department to let them know and asked for this behaviour to be stopped as my child call lose her balance, fall and smash her head on the pavement. My email to the council was carefully worded without aggression or insults - so the council can't ever accuse me of being anything other than civil and respectful. However, the PA is still on the same bus route and although she's no longer physically pushing my child, she stands behind my child in the same manner that she did when she used to push my child. The PA doesn't do this to any of the other children. My child is her chosen punchbag.

I wish I could feel anger right now, outrage and have the courage of a lion to end this cruel situation once and for all. Instead, I feel sadness, the pain of injustice, powerlessness and worse of all, fear. I think, if this woman is pushing my child in front of me whilst I'm there, then what is she doing when I'm not? I'm old enough to know that human cruelty has no bounds but at the same time I can't understand why the LA would employ people who are capable of such cruelty and abuse.

My little girl has a severe learning disability, is severely autistic and non-verbal. My child can't tell me when someone assaults her. My little girl is non-violent and non-aggressive, but I think it's this particular nature that in a sad way, encourages cruelty and abuse from some people.

My girl is already asking about school and is looking forward to going back to school at the end of the holidays, but I'm dreading it. I don't want to deal with this nasty person who instead of being professional and civil, seems to get off on being vile and cruel.

I'm now wondering, if this woman continues behaving in this way and pushes my child again, should I involve the police? What on earth can I do, if even the council is complicit and complacent in this matter? The council clearly chose not to believe me. Who do I turn to?

I wondered if anyone has ever been in a similar situation or know someone who has where thoughts and suggestions can be shared, please. I'm open to all suggestions and advice.

Parents
  • I'd have thought it would make more sense to get off first, stand in front and then courage then to step off, maybe holding their hand.

    Without evidence it is hard to do much. I assume you are meeting the school bus so could video it.

  • Thank you for your comment. What you say makes sense but in all the years that my child has been on the school bus, none of the PAs have ever gotten off the bus to encourage my child to get off. This might happen in other parts of the county, but certainly not in my experience. Yes, you are right. I have no evidence and cannot video it with my phone as this might spark conflict so I would have to film it covertly. The problem is, this should never happen. This cruel human being should never be allowed around a disabled child at all. Thank you again, for your comment.

Reply
  • Thank you for your comment. What you say makes sense but in all the years that my child has been on the school bus, none of the PAs have ever gotten off the bus to encourage my child to get off. This might happen in other parts of the county, but certainly not in my experience. Yes, you are right. I have no evidence and cannot video it with my phone as this might spark conflict so I would have to film it covertly. The problem is, this should never happen. This cruel human being should never be allowed around a disabled child at all. Thank you again, for your comment.

Children
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