incredibly rude

I can only describe very similar experiences, and when its at it worse it seems unfathomable. We had the same problem with nearly all members of 1 school,and our feeling became that if there really is a failure to engage, then it is simply a lack of professionalism.

An instance we had with a school was universally poor in every single way no matter how we tried to communicate, the culture was balanced on an absurd double bind where they published their close dealings with parents policy, but then could not bear to talk to one.

In person - never got the feeling that anything discussed was being listened to - certainly zero happened later along the lines of such conversation and they seems to remember nothing of talks ever.

Phone - a quite ridiculous distance version of above

Email - made in heaven for people who really are not thinking much along the lines of communication with parents.

It seemed to us that if this happens you are up the creek without a paddle - the school culture has no real provision for such communication due to a mystery obstacle, they want to be doing and thinking of something else, and really do not want to speak to parents.

Something at such a school is inefficient to the degree that their distraction in the end becomes almost militant, and this irrational circumstance is highly frustrating and disturbing.

When we finally confronted a school like this and were determined to get a solution, they retaliated by an innapropriate reaction to an incident in school, and ilegal exclusion, and the tipping off aggresive social worker interest.

Then to cut a long story short, the innapropriate row this caused now costs the LEA over 100K a year for a special school and the social worker concerned has now been delisted by the HCPC.

If there are not logical technical reasons as discussed by another poster, the what going through their minds is difficult to say - since having next to zero communication is not a 'close relationship with parents' !! 

I can only describe very similar experiences, and when its at it worse it seems unfathomable. We had the same problem with nearly all members of 1 school,and our feeling became that if there really is a failure to engage, then it is simply a lack of professionalism.

An instance we had with a school was universally poor in every single way no matter how we tried to communicate, the culture was balanced on an absurd double bind where they published their close dealings with parents policy, but then could not bear to talk to one.

In person - never got the feeling that anything discussed was being listened to - certainly zero happened later along the lines of such conversation and they seems to remember nothing of talks ever.

Phone - a quite ridiculous distance version of above

Email - made in heaven for people who really are not thinking much along the lines of communication with parents.

It seemed to us that if this happens you are up the creek without a paddle - the school culture has no real provision for such communication due to a mystery obstacle, they want to be doing and thinking of something else, and really do not want to speak to parents.

Something at such a school is inefficient to the degree that their distraction in the end becomes almost militant, and this irrational circumstance is highly frustrating and disturbing.

When we finally confronted a school like this and were determined to get a solution, they retaliated by an innapropriate reaction to an incident in school, and ilegal exclusion, and the tipping off aggresive social worker interest.

Then to cut a long story short, the innapropriate row this caused now costs the LEA over 100K a year for a special school and the social worker concerned has now been delisted by the HCPC.

If there are not logical technical reasons as discussed by another poster, the what going through their minds is difficult to say - since having next to zero communication is not a 'close relationship with parents' !!