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incredibly rude

Hotel california

Does anyone else have this experience, and how did you deal with it.

I tend to use email as my chosen means of communication between myself and school.  Most of the  time it works okay, and I will get a response.  However, there are times when tutors don't respond, despite repeated requests for feedback.

I am finding this perplexing, as some of these emails were initiated by the tutor.  

I am not rude in emails, so I'm finding this deafening silence incredibly rude.

If you have experienced this, how have you dealt with it?

 I did send an email recently saying I was still waiting for a response to an email sent 2 weeks earlier, and the tutor took offense saying that she had matter in hand and would get back to me.  Question is how was I to know that?

I am getting frustrated with this behaviour, it is incredibly rude, but not sure how to tackle it.

The tutors all stick together, so reporting up the chain of command tends to make matters worse.

Parents

  • In our case, the teacher's email addresses were ones that we had been given and we weren't sending attachments or photos.  I found that when I rang the school and left messages instead, they never returned calls.  The staff I emailed were also key named staff that we were meant to be contacting.  Even the emails they did respond to, they never dealt with the issues as they should have.  My daughter had difficulty speaking up at school, and when she did, they brushed her off.  I had to become her voice, they wouldn't accept this, even with it being very obvious that there is no way I would have known the details I knew if it didn't come from my daughter (e.g. ref bullying) and they even told her, "we don't want emails from your mum, we want to hear it from you", so not only did they refuse to accept as an autistic child she needed help with her communication, but when she did go to them directly (with encouragement and persistence from me) they laughed at her when she told them how desperate she felt.

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  • In our case, the teacher's email addresses were ones that we had been given and we weren't sending attachments or photos.  I found that when I rang the school and left messages instead, they never returned calls.  The staff I emailed were also key named staff that we were meant to be contacting.  Even the emails they did respond to, they never dealt with the issues as they should have.  My daughter had difficulty speaking up at school, and when she did, they brushed her off.  I had to become her voice, they wouldn't accept this, even with it being very obvious that there is no way I would have known the details I knew if it didn't come from my daughter (e.g. ref bullying) and they even told her, "we don't want emails from your mum, we want to hear it from you", so not only did they refuse to accept as an autistic child she needed help with her communication, but when she did go to them directly (with encouragement and persistence from me) they laughed at her when she told them how desperate she felt.

Children
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