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incredibly rude

Hotel california

Does anyone else have this experience, and how did you deal with it.

I tend to use email as my chosen means of communication between myself and school.  Most of the  time it works okay, and I will get a response.  However, there are times when tutors don't respond, despite repeated requests for feedback.

I am finding this perplexing, as some of these emails were initiated by the tutor.  

I am not rude in emails, so I'm finding this deafening silence incredibly rude.

If you have experienced this, how have you dealt with it?

 I did send an email recently saying I was still waiting for a response to an email sent 2 weeks earlier, and the tutor took offense saying that she had matter in hand and would get back to me.  Question is how was I to know that?

I am getting frustrated with this behaviour, it is incredibly rude, but not sure how to tackle it.

The tutors all stick together, so reporting up the chain of command tends to make matters worse.

Parents

  • It has been the bane of my life.  In my eldest's last school they regularly ignored emails, they claimed they were too long, but it was an excuse.  Whilst I may be (when needed) verbose, my emails are always explicitly clear about what the problem is and what is needed.  They are just too lazy to read them, and in some cases sad to say, too thick to understand as they are useless as teachers and are intimidated by someone who displays a bit of intelligence and checked their facts.  So they go on the offensive and as you say, band together to paint you as vexatious or difficult.

    Ultimately, that school was so poor and my daughter so traumatised I had to move her.  However, I raised a complaint once she left, which unfortunately has to go through the head first before you can progress it to the governors.  The head was so contemptuous of the importance of the complaint he delegated it to another member of staff.  That member of staff wanted a meeting, but refused to make a reasonable adjustment for me by holding it outside of the school and we tried to be as flexible as possible.  They have left me hanging without any indication of what has happened with the complaint.

    If you can, complain to the governors, if they don't see it as an official complaint the school will fob you off.

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  • It has been the bane of my life.  In my eldest's last school they regularly ignored emails, they claimed they were too long, but it was an excuse.  Whilst I may be (when needed) verbose, my emails are always explicitly clear about what the problem is and what is needed.  They are just too lazy to read them, and in some cases sad to say, too thick to understand as they are useless as teachers and are intimidated by someone who displays a bit of intelligence and checked their facts.  So they go on the offensive and as you say, band together to paint you as vexatious or difficult.

    Ultimately, that school was so poor and my daughter so traumatised I had to move her.  However, I raised a complaint once she left, which unfortunately has to go through the head first before you can progress it to the governors.  The head was so contemptuous of the importance of the complaint he delegated it to another member of staff.  That member of staff wanted a meeting, but refused to make a reasonable adjustment for me by holding it outside of the school and we tried to be as flexible as possible.  They have left me hanging without any indication of what has happened with the complaint.

    If you can, complain to the governors, if they don't see it as an official complaint the school will fob you off.

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