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Personal Independence Payments application (PIP) waiting time?

Mysterio23

Hi guys, my 18 year old was in receipt of DLA throughout his childhood. Diagnosis of Aspergers, ADHD, Tourette’s, OCD and is trans f to m. This was stopped when he came of age and then PIP was automatically applied for - but refused. Over the past 2 years, he has struggled massively in the big outside world and we are finding we have to chaperone him everywhere. Other people are the main problem - the bullying and abuse has been horrendous. He is no naive and vulnerable and I’m petrified for his safety. Also, he is not coping with day to day stuff like catching the bus, making meals, etc. So with this in mind, we feel he needs extra help and have reapplied for PIP again. This was about 4 months ago and we’ve heard nothing! Is there a big back log of applications, does anybody know? There has been zilch communication and when I call the helpline, I’m literally on there for ages and have to hang up in the end. Incredibly frustrating! If anybody knows about waiting time frames, please enlighten me. Thank you!

Parents

  • Its always taken a long time, but it varies depending on staff levels and the number of applications being processed at any time.

    Very much a black hole process, you claim have to wait - eventually the seriously brown envelope should arrive.

    Citizens Advice and other places that help with benefit claims sometimes know of delays or roughly how long its taking at that time, but generally its a unknown thing - you don't get an apology letter saying its taking longer than normal, and may take several months more.

    Its frustrating and in many cases lives are on hold until the PIP is awarded, especially if they need a mobility vehicle or pay for assistance or equipment to be more independent.  This is how it is, designed this way which says a lot.

Reply

  • Its always taken a long time, but it varies depending on staff levels and the number of applications being processed at any time.

    Very much a black hole process, you claim have to wait - eventually the seriously brown envelope should arrive.

    Citizens Advice and other places that help with benefit claims sometimes know of delays or roughly how long its taking at that time, but generally its a unknown thing - you don't get an apology letter saying its taking longer than normal, and may take several months more.

    Its frustrating and in many cases lives are on hold until the PIP is awarded, especially if they need a mobility vehicle or pay for assistance or equipment to be more independent.  This is how it is, designed this way which says a lot.

Children
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