Festival Accessibility Evidence

We are going to a festival this year with camping. They offer Accessibility services and a 'family enclosure' which is a calmer and quiter environment to support neurodiverse visitors.

To apply, you have to give evidence of diagnosis (which makes sense), but dated with in the last 12 months.  Our NHS clinical diagnosis letter is from a few years ago.  I explained that autism isnt a condition that gets assessed anually, but they are adamant.

I'd have thought a formal NHS letter would be sufficient but it seems not.

Any thoughts on how I overcome this challenge?

Parents
  • Whilst what the venue is saying is clearly wrong (autism is clinically recognised as a lifelong neurodevelopmental condition), a fast, easy, and practical solution to your current problem could be to ask your GP surgery for a printout of your "summary care record", which would include the date it was printed - and so be dated within the last 12 months.

    The first part of this lists your "Problems", which should include autism in the "Active" section - so should hopefully meet this venue's needs. You could cover or otherwise blank out anything else that you don't want them to see. 

    With limited spaces presumably being available in the enclosure, this might prove quicker than addressing their misunderstanding and asking them to amend their policy (but you could, of course, still follow up on this).

Reply
  • Whilst what the venue is saying is clearly wrong (autism is clinically recognised as a lifelong neurodevelopmental condition), a fast, easy, and practical solution to your current problem could be to ask your GP surgery for a printout of your "summary care record", which would include the date it was printed - and so be dated within the last 12 months.

    The first part of this lists your "Problems", which should include autism in the "Active" section - so should hopefully meet this venue's needs. You could cover or otherwise blank out anything else that you don't want them to see. 

    With limited spaces presumably being available in the enclosure, this might prove quicker than addressing their misunderstanding and asking them to amend their policy (but you could, of course, still follow up on this).

Children
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