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Frustrated with instructions and too many options on new Beko washing machine - also dishwasher

Marianne72

After over 10 years of service on the above, I splashed out and bought new machines. My big issues are 1. there are far too many programmes and sub options 2. the instruction manuals as clear as if written in Chinese then translated into medieval English. The washing machine has many pages of detail, but no simple chart. It turns out 'timer delay' is not a simple delay of hours before the machine starts, but the time the programme finishes! So, you have to discover how long the programme takes [not listed in the manual -only on the digital readout on the face of the machine, as there are many sub options]; factor in your low electricity rate times [mine is 2am to 5am] then make a calculation. Maths was my nightmare subject at school, to boot. There are so many sub programmes my brain can't take them in - each programme therefore has a multitude of washing times. The dishwasher has a simple timer delay but appears to start erratically when it feels like it. It was supposed to start just after 3am today but I got up at 4:45 and it hadn't started so I set it off manually - albeit it will finish after the low, low rate [yes, that's what Eon call this early am rate!]. All I wanted was a couple of programme options, a simple delay timer - not umpteen options I'll never use, let alone understand. 

  • in reply to ArchaeC
    ArchaeC said:
    serve basic needs without all the ridiculous features

    Yes!!!!!!!!!!!

  • in reply to Cinnabar_wing
    Cinnabar_wing said:
    It's compounded by the fact it has 'ai' to weigh and calculate the best wash time so you don't know when it will finish to set the delay

    Yes, exactly! Just as I said a few months ago, about there being malicious AI in my duvet!! What we really need is a washing machine where AI does something useful - like calculating how to use it during the cheapest energy tariffs Grimacing. 

  • in reply to ArchaeC

    I think that would be a good idea too, trouble is they'd probably make a basic model that was to basic and didn'tlet you adjust temperature or spinspeed.

    I dread having to get a new telly, the one we have now is about 15 years old and still going strong so I see no need to get rid of it.

  • Our machine is like this with the delay start and it's very annoying. It's compounded by the fact it has 'ai' to weigh and calculate the best wash time so you don't know when it will finish to set the delay. Though as we've got solar panels it's cheaper to run during the day now so I rarely use the delay.

    Apart from the usual, I do use the wool wash, as it seems to wash the jumpers without shrinkage which is handy!

  • I empathise as it took me a while to work out the settings I needed on my washing machine when I got it a few years ago.

    I usually use settings for cotton 60c or 40c, dark wash, delicates and wool. Those are easy to set on my machine because I just turn a dial that points to the description. Timers, temperature, extra water in tub and other things are on an electronic display and it took longer for me to work that out. 

    My dishwasher has simple functionality.

    I am hoping that someday a manufacturer might realise that it could be more sustainable to make washing machines, dishwasher and cars that serve basic needs without all the ridiculous features. 

  • in reply to TheCatWoman

    Companies used to use translation companies for languages they couldn't do in house.

    People used to laugh at Japanglish otherwise.

    Now I think the do it with Google translate or AI.

    I bought a TV last week and minimal instructions were terrible. The formal online manual was ok, but the simple setup instructions in the box were strangely worded.

  • in reply to Stuart333

    I think we use 2 programes on our washing machine, 4 if you count the rinse and spin and tub clean, I like being able to choose the spin speed and temperature, but other than that they're all unused. I think it's best to just find the programes you use and stick to them.

    I rarely have problems with my dishwasher, she just gets on with it and does a good job and dosent' complain if somethings handed back to her if there's bits that have stuck.

    It is one of the things I hate about instructions, they never seem to be just writen in one language, but translated through several, so none of it makes sense.

  • I can sympathize. When I worked out the equivalent of old programmes I have a note of the ones to use and ignore the rest.

    I also learnt not to stand too close as the sensitive buttons cause it to pause. 

  • I know what you mean.

    Things come with way too many options. It puts me off buying most things and is partly why everything I have is old.

    It takes up a lot of time and mental energy studying all this stuff just so you can ignore 95%. People think because I am technical I like tech, but I am more of a luddite that most.