How ridiculous.

Towards the end of November, I had received two e-mails from one of the GPs at my local surgery. However, as I am not in the habit of regularly checking my e-mails, I was unaware of their existence until last weekend.

One of the two e-mails included a link for an annual review of the anti-depressant medication I take. Of late I have been feeling as though everything and anything (no matter how simple) is an effort, and requires far more energy than I have at my disposal. As a result of how I've been feeling, it had taken me until this morning to act on that e-mail.

I clicked on the link, but when the web page loaded I discovered I couldn't respond, because the medication review requested by the GP had expired. There was nothing in the e-mail stating that I needed to respond by a certain date, or within a specified number of days.

To be clear, I don't feel any sense of distress about this, and I certainly won't be losing any sleep over it. I understand the need for the annual medication review, but if the online link for it was time sensitive, then it just strikes me as a tad ridiculous.

Parents
  • That’s so ridiculous, I think Cinnabar_wing is right I reckon they try to deter people from making appointments.

    When I was under mental health services they sent me this website with resources on it for helping with mental health and when I clicked that link, bearing in mind it was the same day the link was sent, when I clicked it the page opened and said this page is unavailable. Lol. When I messaged them and said the woman apologised and said she’d send a different one. The next one did work.

    My GP surgery phased emails out completely more less, now it’s letters, texting and they have their own whatsapp chat which was setup earlier this year. It basically updates you on scripts and appointments, and you can check to see if things like bloods are back which is helpful. Suits me way better than having to call up and ask. The only thing you still have to do is phone up to arrange an appointment to see a GP or nurse.

Reply
  • That’s so ridiculous, I think Cinnabar_wing is right I reckon they try to deter people from making appointments.

    When I was under mental health services they sent me this website with resources on it for helping with mental health and when I clicked that link, bearing in mind it was the same day the link was sent, when I clicked it the page opened and said this page is unavailable. Lol. When I messaged them and said the woman apologised and said she’d send a different one. The next one did work.

    My GP surgery phased emails out completely more less, now it’s letters, texting and they have their own whatsapp chat which was setup earlier this year. It basically updates you on scripts and appointments, and you can check to see if things like bloods are back which is helpful. Suits me way better than having to call up and ask. The only thing you still have to do is phone up to arrange an appointment to see a GP or nurse.

Children
  • I really dislike the way the NHS is going, and the fact that it now seems to forcing people to be more reliant on the likes of smart phones and apps. Although there are still ways and means of doing things without smart phones, I think the NHS is now deliberately trying to make it as difficult for possible for patients who refuse to embrace technology, or struggle to use it.