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Arrrggg, Energy companies!

TheCatWoman

I've been in a year long spat with my energy company, we had to have a new meter put in because it was leaking. We sent in our reading and they said we owed them 5K, I said 'Oh no we don't' and the pantomime started, it turns out that the installer of the meter didn't register the details of the new meter like they're supposed too and this is whats caused the problem. We've been asked to send a photo of the meter so as the energy provider can update it and put it on the national register, only they can't get their tiny minds around the idea that not all of us have smart phones or any way of sending them a photo, we've been going back and forwards with this for months now. They sent out a meter reader to as I was told take a reading that would sort the problem out, only all they did was tell the supplier the meter was different, back to square one, it turns out that whats really needed is a site report which is totally different, I was only told this when I said that if I didn't get a satisfactory conclusion soon then I was going to go to BBC Watchdog. What an amazing difference the threat of adverse publicity brings, apparently everything will be sorted out soon, seeing as my head dosen't do up at the back I'll believe it when I see it.

Parents

  • Irrespective of who did whatever you need only two things.

    A meter reading taken when the new meter was installed and a meter reading taken now.

    Ideally photo's because they are always date stamped somewhere) Does not matter if you cannot email it, you just need those two data points to indicate your average consumption, so as to make them realise that you cannot POSSIBLY owe them 5K.

    We've been though something similar when we got changed from one energy company to another. The baseline in any dispute of this sort is how much do you actually use and therefore have to pay for, and the new meter has been quietly measuring that for a year now... 

  • in reply to I Sperg

    I-Sperg, I don't have a camera, digital or otherwise! I don't know why this is so hard to get across to people.

    WE do not owe 5K.

    I've told them this and that I will contact BBC Watchdog, hopefully that will get thier collective butts into gear.

  • in reply to TheCatWoman

    Well from my perspctive (which started when I frist printed off my own film back in 1969 or so) you people who don't have cameras & take pictures are just incomprehensible! A camera is both a way of expressing ones artistic side through what you capture and how you do it, but for me more importantly, it's a way of freezing a moment in time that is more reliable in court than my memory. 

    A practcial example being when I collided with a man in a van on a traffic island at a very low speed and the subsequent injury and time off work claims started to come in against me. although the accident was my fault, I had failed to clear the area into which I was moving my car believeing that he had in fact pulled onto the island but it was a very minor impact as the pictres I had taken showed. Upon examining them it was also obvious that this company vehicle lacked driver and passenger head restraints, which I believe saved my insurance company some considerable money.    

  • in reply to I Sperg

    Having an astigmatism I found that every photo I've tried to take just comes out wrong, an ex was really into photography and I tried loads of his cameras, we even tried photographing the same things and mine all came out with a squint.

    I seem to be able to remember moments in time very accurately, so much so that I've been actively trying to forget some stuff. I find a lot of photo's really freaky, there's one of me, I think, aged about 14 and I really don't recognose myself and had to ask my Mum who the girl in the photo was, there nearly always seems to be a flatness to photographs, especially colour ones, even on large format that I find really difficult and if they're of people or animals I find quite scary. Maybe its related to my fear and dislike of masks, dolls, puppet and clowns and maybe even drag artists?

    With all the AI, photoshopped fakery around are photos' more reliable anymore?

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  • in reply to I Sperg

    Having an astigmatism I found that every photo I've tried to take just comes out wrong, an ex was really into photography and I tried loads of his cameras, we even tried photographing the same things and mine all came out with a squint.

    I seem to be able to remember moments in time very accurately, so much so that I've been actively trying to forget some stuff. I find a lot of photo's really freaky, there's one of me, I think, aged about 14 and I really don't recognose myself and had to ask my Mum who the girl in the photo was, there nearly always seems to be a flatness to photographs, especially colour ones, even on large format that I find really difficult and if they're of people or animals I find quite scary. Maybe its related to my fear and dislike of masks, dolls, puppet and clowns and maybe even drag artists?

    With all the AI, photoshopped fakery around are photos' more reliable anymore?

Children
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