Published on 12, July, 2020
Why do I get the above message every time I click on 'forgot password'? It's not unexpected at all! It happens every single time!
Something that might be worth you considering... I have an index book (a bit like a paper address book) that I use to record all the websites I'm registered with, the e-mail address I've used to register with, and also other log-in details such as passwords.
I know there is software and apps one can use that will remember passwords, but I personally prefer to store such details offline.
Coming back to your issue, I have occasionally experienced a similar thing with NAS. Nothing to do with forgetting my password though, but I have seen that same message sometimes when signing-in.