Housing Association letters and literal mindedness - a nightmare

Last week I got a housing association letter about a routine boiler check. In bold it said that thousands of people die each year from carbon monoxide poisoning, and so it is important to have these checks. It said that a fully working boiler would deliver hot water and heating.

The bit about carbon monoxide poisoning scared me because it made me worry that I could die in my sleep from it, but my support worker reassured me. However, today, after a stressful trip to the shops, I found that my taps did not generate any hot water. I started to panic, despite reassurance from my support worker, and got my Dad to come round. Meanwhile my support worker phoned up the housing association to try get the gas people over straightaway, but this was not possible. She was told that we should not touch the boiler until the gas people arrive, which should be tomorrow, but my dad then arrived and, against my explicit command, started to meddle with the boiler box. I got extremely stressed, and ended up shouting at him.

I am still stressed, but am sleeping at my parent's tonight because I do not feel safe sleeping at my flat with no hot water, despite my support worker telling me it is highly unlikely that there is anything wrong with the boiler. I need official reassurance from one of the plumbers. This has happened before, but last time it happened, I was not so stressed because I had not read the letter about carbon monoxide and deaths. Also, my dad had fixed it by pressing some buttons on the boiler box, and it was confirmed as a water pressure issue.

That letter has now generated a new fear. Asperger literalness and misinterpretation is a real hindrance.

Parents
  • Notwithstanding it can probably all be sorted I can fully see Hope's point of view. I'm afraid my worry mechanisms are set to blow when anything like that happens.

    In my own situation it feels like I imagine claustrophobia might feel like, in that the situation grows in intensity to a point where it closes off every way out and takes over and my imagination runs riot.

    I had a problem three years ago because the gas board wanted to fit a remotely readable meter, and I'd heard all sorts of stories about the limited training they get. Apparently the task they have to do is relatively crude, and they are not qualified to actually do anything else swith the gas installation. But they have to turn the gas off and the customer has to restart.

    It caused me a great deal of anxiety because the central heating system I had gave me real headaches just getting it to adjust for me. I subsequently had it replaced and have since moved.

    But when the remote system installer came, he decided he didn't want to touch my boiler anyway, and was shouting at me because he felt inadequate! Not a good experience. I never heard any more about it, after all their fuss about wanting to do it.

    Yes its probably nothing, but not to me it aint!

    Unfortunately getting local authorities and utilities, and banks, and hospitals etc etc to be tactful is one of those unattainables.

Reply
  • Notwithstanding it can probably all be sorted I can fully see Hope's point of view. I'm afraid my worry mechanisms are set to blow when anything like that happens.

    In my own situation it feels like I imagine claustrophobia might feel like, in that the situation grows in intensity to a point where it closes off every way out and takes over and my imagination runs riot.

    I had a problem three years ago because the gas board wanted to fit a remotely readable meter, and I'd heard all sorts of stories about the limited training they get. Apparently the task they have to do is relatively crude, and they are not qualified to actually do anything else swith the gas installation. But they have to turn the gas off and the customer has to restart.

    It caused me a great deal of anxiety because the central heating system I had gave me real headaches just getting it to adjust for me. I subsequently had it replaced and have since moved.

    But when the remote system installer came, he decided he didn't want to touch my boiler anyway, and was shouting at me because he felt inadequate! Not a good experience. I never heard any more about it, after all their fuss about wanting to do it.

    Yes its probably nothing, but not to me it aint!

    Unfortunately getting local authorities and utilities, and banks, and hospitals etc etc to be tactful is one of those unattainables.

Children
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