Housing Association letters and literal mindedness - a nightmare

Last week I got a housing association letter about a routine boiler check. In bold it said that thousands of people die each year from carbon monoxide poisoning, and so it is important to have these checks. It said that a fully working boiler would deliver hot water and heating.

The bit about carbon monoxide poisoning scared me because it made me worry that I could die in my sleep from it, but my support worker reassured me. However, today, after a stressful trip to the shops, I found that my taps did not generate any hot water. I started to panic, despite reassurance from my support worker, and got my Dad to come round. Meanwhile my support worker phoned up the housing association to try get the gas people over straightaway, but this was not possible. She was told that we should not touch the boiler until the gas people arrive, which should be tomorrow, but my dad then arrived and, against my explicit command, started to meddle with the boiler box. I got extremely stressed, and ended up shouting at him.

I am still stressed, but am sleeping at my parent's tonight because I do not feel safe sleeping at my flat with no hot water, despite my support worker telling me it is highly unlikely that there is anything wrong with the boiler. I need official reassurance from one of the plumbers. This has happened before, but last time it happened, I was not so stressed because I had not read the letter about carbon monoxide and deaths. Also, my dad had fixed it by pressing some buttons on the boiler box, and it was confirmed as a water pressure issue.

That letter has now generated a new fear. Asperger literalness and misinterpretation is a real hindrance.

Parents
  • The water pressure falls below a millibar level, the hot water/boiler automatically will cut off.

    Carbon monoxide and poisoning is too do with the flue vents and gas exchange, this is normally to do with an old boiler issue or non-corgi fitted job. Housing associations are very good at checking this out.  

    The two issues are separate. They will just turn the water pressure tap, reboot the pilot light and it will be okay. Carbon monoxide test,, you would smell it. This is just an standard insurance check up for the housing association and for gas provider to see if it can sell more boilers.

    This time tomorrow, it will be all fine.  

Reply
  • The water pressure falls below a millibar level, the hot water/boiler automatically will cut off.

    Carbon monoxide and poisoning is too do with the flue vents and gas exchange, this is normally to do with an old boiler issue or non-corgi fitted job. Housing associations are very good at checking this out.  

    The two issues are separate. They will just turn the water pressure tap, reboot the pilot light and it will be okay. Carbon monoxide test,, you would smell it. This is just an standard insurance check up for the housing association and for gas provider to see if it can sell more boilers.

    This time tomorrow, it will be all fine.  

Children
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