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Contacted NAS about housing via helpline, got a flimsy response

Hope

After spending half an hour or more trying to get through, finally a help line volunteer answered. I told her about my housing problems regarding sound/noise, and she said, ''I am afraid we don't really deal with housing needs, but I can refer you to Shelter'', giving me the number. She will also send me an information pack. So much for help from the NAS. I know that several forum members feel aggrieved by the NAS, and I can now see what they mean.

Parents

  • Hope said:

    Yes, but the NAS should be there to help people with autism related issues. The fact I have noise sensitivities and high stress levels, is an autism issue, and an organization like the NAS that specialises in this area, should really offer some concrete assistance to people in this sort of situation. Citizen's advice is a mainstream service - it is not autism specific. I guess I was naive in thinking that the help-line could help with all sorts of autism related issues. So what is the help-line really for then?

    Well thats the thing it's an advice line offering practical assistance to another advice line that may actually help.

    Practical advice with fact sheets.

    Advice that this sort of thing isn't catered for speak to Citizens Advice/Key Worker ETC.

    All Practically useless and with a funded budget of 1.5 million according to corporate page- how can they offer so little for so much (answers on postcard) 

     Do you need help to find an advocate? 

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  • Hope said:

    Yes, but the NAS should be there to help people with autism related issues. The fact I have noise sensitivities and high stress levels, is an autism issue, and an organization like the NAS that specialises in this area, should really offer some concrete assistance to people in this sort of situation. Citizen's advice is a mainstream service - it is not autism specific. I guess I was naive in thinking that the help-line could help with all sorts of autism related issues. So what is the help-line really for then?

    Well thats the thing it's an advice line offering practical assistance to another advice line that may actually help.

    Practical advice with fact sheets.

    Advice that this sort of thing isn't catered for speak to Citizens Advice/Key Worker ETC.

    All Practically useless and with a funded budget of 1.5 million according to corporate page- how can they offer so little for so much (answers on postcard) 

     Do you need help to find an advocate? 

Children
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