Contacted NAS about housing via helpline, got a flimsy response

After spending half an hour or more trying to get through, finally a help line volunteer answered. I told her about my housing problems regarding sound/noise, and she said, ''I am afraid we don't really deal with housing needs, but I can refer you to Shelter'', giving me the number. She will also send me an information pack. So much for help from the NAS. I know that several forum members feel aggrieved by the NAS, and I can now see what they mean.

Parents
  • Yes, but the NAS should be there to help people with autism related issues. The fact I have noise sensitivities and high stress levels, is an autism issue, and an organization like the NAS that specialises in this area, should really offer some concrete assistance to people in this sort of situation. Citizen's advice is a mainstream service - it is not autism specific. I guess I was naive in thinking that the help-line could help with all sorts of autism related issues. So what is the help-line really for then?

Reply
  • Yes, but the NAS should be there to help people with autism related issues. The fact I have noise sensitivities and high stress levels, is an autism issue, and an organization like the NAS that specialises in this area, should really offer some concrete assistance to people in this sort of situation. Citizen's advice is a mainstream service - it is not autism specific. I guess I was naive in thinking that the help-line could help with all sorts of autism related issues. So what is the help-line really for then?

Children
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