Contacted NAS about housing via helpline, got a flimsy response

After spending half an hour or more trying to get through, finally a help line volunteer answered. I told her about my housing problems regarding sound/noise, and she said, ''I am afraid we don't really deal with housing needs, but I can refer you to Shelter'', giving me the number. She will also send me an information pack. So much for help from the NAS. I know that several forum members feel aggrieved by the NAS, and I can now see what they mean.

Parents
  • I've thought about your noise issue, please understand I am just an individual that would like to help you through a minefield.

    without saying where you live:-

    1) is your flat rented from a landlord,privately owned or council/ housing association?

    2)Secondly answer question 1 for your neighbour if you know who owns their flat.

    3) do you have a written diagnosis- please just a sentence eg. aspergers

    If you can answer these questions I can then point you to better information.

    As a disabled person you do have the backing of statue legislation, but you need to resolve this in a reasonable way- knowledge is power.

Reply
  • I've thought about your noise issue, please understand I am just an individual that would like to help you through a minefield.

    without saying where you live:-

    1) is your flat rented from a landlord,privately owned or council/ housing association?

    2)Secondly answer question 1 for your neighbour if you know who owns their flat.

    3) do you have a written diagnosis- please just a sentence eg. aspergers

    If you can answer these questions I can then point you to better information.

    As a disabled person you do have the backing of statue legislation, but you need to resolve this in a reasonable way- knowledge is power.

Children
No Data