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To quote someone's message, first select/highlight the relevant text, and then use the Quote button that appears
To "mention" someone, type @ followed by the start of the forum name, and choose from the list; that person will get a notification of being mentioned

What does ‘lucky’ mean in this context? Is this something you would say to someone you care about?

‘We are also lucky to have you as a friend. I hope that you know you have lots of people who are there to talk to you in times of need :)’