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PIP woes?

AuraTodd

I have applied for PIP and the PIP people have rang me up and cancelled 3 times. The excuse used is, the nurses not available on that date or she is on long-term sickness.

A nice gentleman put on my notes for when they send me another date, that I could change it if it was unsuitable, and it wouldn't be used against me.

I rang up this morning with my support worker sat next to me. Then some female jobsworth insisted that I had to keep the date that was written on the letter which was sent to me, even though it clearly stated on my notes that I could change it!

I'm not going to the assessment without the support of my social worker. She asked for some new dates of when she could come with me to my assesment in her diary, the woman on the phone was so moody that I'm worried that she's going to drag her feet and delay getting through to the right people.

I have Anxiety as well as Aspergers, and this is stress I could do without. Can you please advise me, thank you very much.

These people are a joke, should I make a complaint?

Parents
  • Former Member
    Former Member

    I saw students for disability-related appointments as part of my post, which I've now just left to go on maternity leave. During my last few months, I've regularly woken up and have been too ill to go in for a few days and my appointments have had to be cancelled. The ones that we're re-arranged recently have been cancelled again as I've decided due to the amount of time I'm taking off to finish 6 weeks early. This situation has been unavoidable. I understand that some people are full of anger and instead of showing me compassion will have complained about me and my performance to their family and friends, especially as my employer couldn't re-arrange their appointments straight away due to staff holidays. Despite my understanding, this behaviour does hurt, especially as being someone labelled as disabled I often go above and beyond for my students. It saddens me how selfish we're becoming as a species. If the nurse is now on long term sick she's obviously very ill and this, plus you not getting what you wanted immediately on a telephone call, doesn't make the company you are dealing with a joke.

    From your post, it sounds like you have a new assessment date booked in, so they are trying their best to see you, plus they're trying to get you a new date to accommodate your support worker? The appointment is a f2f interview with you, it isn't compulsory for your support worker to attend (I've attended all of my assessments alone), thus, they are trying there best fo you to have exactly what you want even though they don't have to.

    If you are going to complain you need grounds to do so, however:

    Your appointments were cancelled due to ill health - no grounds for complaint

    A new one has been made, they are trying to accommodate your request re the support worker - no grounds for complaint

    The only issue is you don't like the way the person on the phone communicated. She may have been doing her best but her expectations around communication differ from yours. E.g I know many autistic people who communicate directly, yet are seen as rude/moody etc by people who don't understand that different people have different expectations in regards to how situations are handled.  - could complain but is it worth it when they are trying their best to help you?

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  • Former Member
    Former Member

    I saw students for disability-related appointments as part of my post, which I've now just left to go on maternity leave. During my last few months, I've regularly woken up and have been too ill to go in for a few days and my appointments have had to be cancelled. The ones that we're re-arranged recently have been cancelled again as I've decided due to the amount of time I'm taking off to finish 6 weeks early. This situation has been unavoidable. I understand that some people are full of anger and instead of showing me compassion will have complained about me and my performance to their family and friends, especially as my employer couldn't re-arrange their appointments straight away due to staff holidays. Despite my understanding, this behaviour does hurt, especially as being someone labelled as disabled I often go above and beyond for my students. It saddens me how selfish we're becoming as a species. If the nurse is now on long term sick she's obviously very ill and this, plus you not getting what you wanted immediately on a telephone call, doesn't make the company you are dealing with a joke.

    From your post, it sounds like you have a new assessment date booked in, so they are trying their best to see you, plus they're trying to get you a new date to accommodate your support worker? The appointment is a f2f interview with you, it isn't compulsory for your support worker to attend (I've attended all of my assessments alone), thus, they are trying there best fo you to have exactly what you want even though they don't have to.

    If you are going to complain you need grounds to do so, however:

    Your appointments were cancelled due to ill health - no grounds for complaint

    A new one has been made, they are trying to accommodate your request re the support worker - no grounds for complaint

    The only issue is you don't like the way the person on the phone communicated. She may have been doing her best but her expectations around communication differ from yours. E.g I know many autistic people who communicate directly, yet are seen as rude/moody etc by people who don't understand that different people have different expectations in regards to how situations are handled.  - could complain but is it worth it when they are trying their best to help you?

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