Confusing

Do you have reviewers who look at the website? Could be some people on the spectrum who can do this for you.

Wep page writers can sometimes be a little unappreciative of how the menu, and the help sections, and the sequence of steps to reach information is arranged. What looks good to a software writer may not mean much to the end user.

A lot of websites are nearly unintelligible, as anyone looking up a utilities (gas, electricity etc) or a local authority website can testify. For example "contact" invariably leads to "Frequently Asked Questions" which I find baffling - do people really ask these questions or does the webmaster think them up? You can never find a FAQ to match your needs, nor can you find a simple form or email address on which to write the question you want to ask.

On some software systems where the end user's understanding is more critical, teams of reviewers are engaged to work through the menues and point out the idiosyncracies, the dead ends, the places where some useful explanatory information is needed to help people make decisions, or a summary of the next few steps to help people anticipate the route they need to follow.

As I've pointed out, the NAS site contains information such as video clips and personal experience mini-essays that the Moderators keep giving us links for. But try finding these yourself from the home page, and you need to be clairvoyant to work out a route through seemingly unrelated choices on each menu level.

Get some people with good asperger logic to have a go at the website and this discussion site. Perhaps have a section on here where people can point out anomalies or mysteries or dead ends on the website.

There are a lot of very clever, very perceptive, very analytical and very perseverant people on here!

Do you have reviewers who look at the website? Could be some people on the spectrum who can do this for you.

Wep page writers can sometimes be a little unappreciative of how the menu, and the help sections, and the sequence of steps to reach information is arranged. What looks good to a software writer may not mean much to the end user.

A lot of websites are nearly unintelligible, as anyone looking up a utilities (gas, electricity etc) or a local authority website can testify. For example "contact" invariably leads to "Frequently Asked Questions" which I find baffling - do people really ask these questions or does the webmaster think them up? You can never find a FAQ to match your needs, nor can you find a simple form or email address on which to write the question you want to ask.

On some software systems where the end user's understanding is more critical, teams of reviewers are engaged to work through the menues and point out the idiosyncracies, the dead ends, the places where some useful explanatory information is needed to help people make decisions, or a summary of the next few steps to help people anticipate the route they need to follow.

As I've pointed out, the NAS site contains information such as video clips and personal experience mini-essays that the Moderators keep giving us links for. But try finding these yourself from the home page, and you need to be clairvoyant to work out a route through seemingly unrelated choices on each menu level.

Get some people with good asperger logic to have a go at the website and this discussion site. Perhaps have a section on here where people can point out anomalies or mysteries or dead ends on the website.

There are a lot of very clever, very perceptive, very analytical and very perseverant people on here!