PROBLEMS WITH THIS (NAS) FORUM - February 2018

I accept that this may be a "Bad" Topic, yet it needs to be highlighted, surely where "NAS" can *not* avoid seeing it, surely...

Current Problems with this Forum:
- Posts Disappear and Reappear at Random.
- Notifications are not always received (apparently).
- Editing Posts - *after* they have been replied to.
- Things such as "Groups" or "BlogPosts" or "Questions"... seem to have no meaning, and so they cannot be applied...?
(Anyone reading, you may currently check your own "Profile" to confirm this. Click upon your own "Achievements", and then upon "List of Possible Achievements".)
- ... There is a great list of "Achievements". Again, many of these have no defined meaning and so are un-achievable. (Linked to "Questions", "BlogPosts", "Ideas", "Status"...?)
- Assigning "Tags" to a New Thread seems to change constantly, and has neither Logical Order nor Meaning.

Here is the "Main" Thread, at which Comments directly to NAS are supposed to be Posted... yet much of it is completely ignored by NAS; It is only responded to by "WebPM", but for whom NAS would not have this "Forum" in the first place, I would wager...
community.autism.org.uk/.../online-community---comments-improvements-and-feedback

Parents
  • An update regarding missing images. For the problem of images being posted and then disappearing afterwards, we believe that we have identified a software bug. This is fixed by a patch available from the suppliers. We are planning to apply the patch. That is designed to prevent any more images from vanishing. I do not yet have a time-scale for this, but obviously we will do it as soon as possible.

    We are trying to recover the images that are already missing. This may or may not be possible. I'll post updates when we have them. Apologies for any inconvenience or confusion that this has caused.

    I'll look separately at the notifications issue, not least because there is a thread for that.

    Regards

    (Later edit: sorry, but we have been unable to recover the missing images. Our backups are designed to protect the messaging database in the first instance. This problem is rather untypical for a forum, and the affected images are also missing from our backups.)

  • Thank you for replying with good news, 

    sorry I came across so moody,

    Can I now suggest a new issue has arisen, although it doesn’t cause me any issues as such it may be an indication of the problems that  exhist and may cause issues with email notifications.

    If you go to the main forum page you will see many topics, some are new, if you look at the replies part and see six or whatever you may also see zero views,? So no views? Also some have twenty odd or so subscribers! But no views? 

    Pit msy not be related to email notifications but is still a malfunction.

    thank you for your continued vigilance and help in sorting out what sometimes are hard to see issues.

    x()x.

    views currently 740.

    replies currently 47,

    subscribers 20.

    and although I am here replying there are no members showing here, my light is also not lit as I type?

    Am I even here?

  • Ok been back to this page six times and the view figure hasn’t changed from 740.

    screen shot of main page, notice zero views but 17 replies on the SNOW  related thread.

  • A reply to myself to keep this towards the bottom of page, 

    the view count seems to be not working?

    As I said it may seem unimportant but the fact is has stopped shows there is a software issue!

    any issue can effect other things as in maybe notifications?

    This thread still says 740 views. The replies counter is still working as each time I post it goes up as I hit reply and refresh, so currently saying 66 replies, 

    x()x

  • Still no e-mail notifications.

    Could someone look into this matter, please?

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