What happened?

This website was down for over a day.

I began to get withdrawal symptoms and registered with another autism chat forum/site.  I think it is an American oneGrinning

Parents
  • Regarding the site being down last week, what I hope is a final post, and apologies again for the problems. As I mentioned, we were expecting that different forum users would regain access at different times. That should have happened mostly by Saturday, so I've been watching for posts here from people who still had problems.

    If you're still finding, for example, that since last Thursday you can access on a desktop but not via your mobile (or the other way around for that matter), please do post to say so, as that would help us to assess any remaining impact.

    Unfortunately, however, it is still beyond our control to fix the issue for individuals. It was, as I said previously, a wider issue that affected our services, rather than a problem in our services as such. What's more, the way that the Internet works in this area is that the fix is made available, but we have to wait for your various service providers and so on to take it up and make it available to you. That's something that their systems are designed to do automatically, but they will do it at different times. For those who are interested in these things, there was a DNS issue affecting autism.org.uk and (we assume) domains belonging to an unknown number of other organisations. The fix was applied on Thursday, but then had to propagate.

    We are aware of the spam issues, but those are outside the main topic of this thread. For that reason, and to make it easier for others to find the thread, we'll make any comment on the main thread on the topic.

    Regards

Reply
  • Regarding the site being down last week, what I hope is a final post, and apologies again for the problems. As I mentioned, we were expecting that different forum users would regain access at different times. That should have happened mostly by Saturday, so I've been watching for posts here from people who still had problems.

    If you're still finding, for example, that since last Thursday you can access on a desktop but not via your mobile (or the other way around for that matter), please do post to say so, as that would help us to assess any remaining impact.

    Unfortunately, however, it is still beyond our control to fix the issue for individuals. It was, as I said previously, a wider issue that affected our services, rather than a problem in our services as such. What's more, the way that the Internet works in this area is that the fix is made available, but we have to wait for your various service providers and so on to take it up and make it available to you. That's something that their systems are designed to do automatically, but they will do it at different times. For those who are interested in these things, there was a DNS issue affecting autism.org.uk and (we assume) domains belonging to an unknown number of other organisations. The fix was applied on Thursday, but then had to propagate.

    We are aware of the spam issues, but those are outside the main topic of this thread. For that reason, and to make it easier for others to find the thread, we'll make any comment on the main thread on the topic.

    Regards

Children
  • Greetings to all who may read. Believe it or not, this is the Thread for asking about "What Happened?" whenever the entire NAS Forum "goes down"... (!)

    Thank You NAS for stating that upon the Homepage, and Thanks California and Cassandro for mentioning it upon the "CopyBot" Thread... but for others talking about it, I would think it to be my own (old) devices again.

    NAS says:

    We are sorry for the service interruption on the weekend of 10 June.

    ...I saw a page saying: "Error 503. Service unavailable." (It makes a change from the Errors 401 to 404 that I usually get....(...)

    NAS, if you may, please leave that message up for a good couple of days, since a lot of people do not check this Forum daily. Good Fortune to All in anycase.