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Useless Human

TheCatWoman

I feel really terrible, I tried to buy a birthday present for a friend, the website refused to accept my card because it said I'd pressed the wrong thing and that it's not a visa debit card which it is, so that was a fail.

Then I went to switch our power company, filled in all the forms, it was returned with stars saying that none of the fields were correct.

I give up, I feel totally useless and defeated and worthless. How does everyone else manage when it seems I can't even fill in a form correctly and get my name, address and date of birth wrong, it's not, but the form won't have it.

Parents

  • Sorry to hear how you're feeling - I think we've all felt like that at some point, so you're not alone.

    I'm just trying to think how I can give practical help here.

    First, the card - I'm sorry if I sound like I'm treating you like you're stupid - I really don't think you are - but my debit card used to be a visa and then a while ago it was changed to a mastercard; has this happened with yours? I did get a bit confused the first time I used it online after it changed. If that's not the case, do you have another card you can pay with, perhaps a credit card?

    Secondly, when I want to change supplier for utilities, insurance, etc. I go to the money saving expert website ( founded by Martin Lewis) - you can put in all your details and it checks everything and gives you a list of suppliers and their costs. Perhaps you could try that?

    Don't worry, it will all sort itself out in the end. Take a break and give yourself a treat before trying these things again.

  • in reply to Lotus

    I think one of the worst things is tother peoples reactions to my misfortunes with online stuff, I get told off, laughed at, patronised and finally ignored.

    I dont have another browser, I have firefox and don't use any others because I either don't know how or they give me rubbish. I'd never use bing, the only browser I've ever found thats worse is amazon silk.

  • in reply to TheCatWoman

    I use an Apple iPad and I find it very good to use - much more user friendly than a laptop. It’s the only tech thing that I get on well with. Same for my son - he loves his. If I have to use the laptop for any reason I get really anxious about it and keep having problems. 

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