I just dont know what I have done wrong!.

Hi all.

I got a warning from the GP surgery not to email them and to try and engage.

However today I received a text as the email wouldnt work (I know the irony) telling me they are removing me from their list and I have to find a new GP.  TBH I dont know what I have supposed to have done wrong? I mean yeah they did call last week but didnt ask me to call them back, they say I am difficult to engage, yeah I have autism. A couple of times I couldnt make an appointment tha was booked, I always let them know. My phone might had rang when I were asleep, on the bus, away from my phone etc. So I calmed down, and called the practice I asked to speak to the manager, the receptionist wasnt very friendly which made matters worse, she said the manager's decision is final, she dont want to speak to me, thats the end of it.

Now my mental health isnt the best and I was hoping to hear from the GP and CMHT regarding voices, my mental health has had a hard knock from this, is there anything I can do? The British medical council says only a GP can remove you as a last report, not a manager.  I do feel this is maybe discrimination ?? any advice?

BTW re my mental health am trying to keep a lid on things, but this had made me very angry. I was hoping to hear back from the CMHT too as the voices have started again.. I called the out of hours service last night and they were going to call the CMHT today and as per usual theres been no communication.

Parents
  • they say I am difficult to engage, yeah I have autism.

    I think this will boil down to whether you were deemed to be abusive to them during the "difficult engagement".

    Was there any shouting at them, calling names or abusive behaviour on your part?

    I think they will have a zero tolerance approach to this regardless of whether you are autistic or not so it could have been the trigger.

Reply
  • they say I am difficult to engage, yeah I have autism.

    I think this will boil down to whether you were deemed to be abusive to them during the "difficult engagement".

    Was there any shouting at them, calling names or abusive behaviour on your part?

    I think they will have a zero tolerance approach to this regardless of whether you are autistic or not so it could have been the trigger.

Children
  • Some years back my grandparents got kicked out of their GP surgery (after being patients for decades), because one of them was overheard by another patient as saying something mildly offensive, and they complained to the practise manager. We all think the surgery was in the wrong here - they should have sent my grandparents a warning letter instead, but they chose to remove them from the list immediately. 

    I'm not accusing LR1998 of saying or doing anything wrong here but it does go to show how misunderstandings (especially with people who are a bit blunt and who speak their mind) can get on the wrong side of overzealous managers.

  • Absolutely not. I've always been polite. They did say the emergency services previously who put in referrals had added extra pressure. I can't be held for what other agencies do. This is because im autistic.