How do I get healthcare?

Hello

Advice needed on how to get a GP to respond when you can't see/speak with them please.

I've been unable to leave my home since October due to anxiety as well as physical pain. This happened before a few years ago too & lasted all 2013. I wrote to my GP from that time back then, but he ignored my letters. And finally just responded by letter requesting me to make an appointment to come in & see him. Which I obviously couldn't do. I had forced myself to go in to see him throughout 2012 due to blackouts & migraines. He was useless & I guess this made him feel that I could go out if I wanted to.

There seems to be a history of health staff never believing what I say. I was diagnosed later in life due to having no idea what autism was & never going out. Due to my inability to work a support worker helped me get a diagnosis in 2012. In 2014 children's social services were seeking custody of my child & school attendance (via my anti home-education mother). They used my autism to try to claim that if I had autism then I'd be unable to parent as a single mother. When they failed to prove that, they tried to claim that meant I was lying about my disability just to get benefits. In 2015 when I was in agony & couldn't move. I was refused an ambulance & told to get a taxi to hospital. Even though I'd told 4 medics by phone (which I struggled hard & could only do due to my extreme level of agony) I had no money for a taxi, couldn't move & was in agony. No medical care was received, useless co-codamol was prescribed.

I'm with a different surgery now, but they seem the same. For example my mother hand delivered a letter to them on 14th March, stating I couldn't use the phone or go out etc. I was requesting a repeat prescription for naproxen. The surgery just tried to phone my mobile on 16th. I can't answer (it's meant for texts) & it caused me sensory overload. My mother went to the surgery on 17th, only to be told they basically ignore letters. But the receptionist put a note on file. My mother eventually got the medication on 21st, after poor communication from surgery.

My medication receipt said there is a review overdue from November. But my question is how do I get a review? I'd already told the GP the medication isn't effective pain relief back in 2015. How do I even communicate with the GP when she ignores my letters? My advocate has offered to help do a letter to the surgery, but it won't be for a while as she's busy on a training course & holiday for a few weeks. I really want to get some help as the medication doesn't take much of the pain away & I'm in agony. All of which I'd already stated in the letter to my GP on 14th March.

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