I am at my whits end with our GP practice manager, we moved house last year and are now less than 3 miles out of the direct catchment for our gp surgery, I have been a patient there for 30years my children who also have diagnosis have both been registered since birth (10 and 15) last year when I updated our address I got a letter saying we were being deregistered I made a complaint with the support of the adult autism team and they agreed to let us remain as patients today out of the blue I have had a letter stating we are once again being deregistered and I have 10 days to find a new gp. I have again complained explaining that both myself and my children need continuity of care and for my son in particular who has complex medical needs this is unacceptable. My son is currently awaiting surgery and this situation is not straight forward.
The practice manager has rejected my complaint stating the surgery would be unable to provide us with emergency medical care, I have never in 30yrs had a home visit or even requested one and they are fully aware of this!
I have physical health issues and can not cope with the added strain of trying to find and explain all 3 of our situations to someone new, I spoke to the autism team again today and they have written to our gp to ask to allow us to remain.
who can I go to for additional support with this? Please help!
