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Getting a doctors appointment

GeekyTim

I am exhausted and have absolutely no energy. I'm falling to sleep while driving to work, and at work. I've always had a sleep issue, but it is getting a lot worse. I want to get a dotors appointment, but they are simply not available. It's not 'urgent' so I don't feel that I cann call first thing in the morning to get an emergency appointment. Being autistic I'm getting more and more anxious about not getting an appointment, and the practice is about to change their appointment system. They also have a notice on the site that they can no longer accept appointment requests because they are at their limit.

On top of that, the NHS app is no longer allowing me to log in (no text messages to confirm login).

The NHS is totally broken. I don't blame my local doctors (well, not individually) and I cannot blame the people working at the surgery, but I'm not sure how much longer I can go with such low energy. I'm getting close to breaking.

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  • GeekyTim said:
    It's not 'urgent' so I don't feel that I cann call first thing in the morning to get an emergency appointment.

    Falling asleep while driving can have horrendous consequences (for you and/or others), so it seems like an urgent issue to me, and I'd encourage you not to delay in seeking help.

    I would definitely call them, if that's the only viable option in view of the other issues with accessing their appointment request system. 

    GeekyTim said:
    They also have a notice on the site that they can no longer accept appointment requests because they are at their limit.

    This is usually shown after a practice has hit its daily limit for online form submissions. For example, our surgery's website makes the form available at 8am each day. It can often only be a matter of a few minutes (eg less than 10) before they've reached capacity for handling the incoming requests and the form is removed, with a similar message then being displayed for the other 23 hours and 50 minutes of the day(!).

    If it's already set up for this type of system, it might be worth checking at what time your GP's website starts accepting requests and setting an alarm to get yours submitted as soon as they open. You could also draft your message beforehand, so that you can copy and paste it into the form and save time typing. 

    GeekyTim said:
    I have sleep apnoea, but I use a CPAP

    Perhaps there's also another option. Would I be right in thinking that, because you're using a CPAP machine, you're already under the care of an NHS sleep clinic? If so, perhaps you could talk to them (urgently) about your concerns and ask whether they can help with this new sleep-related issue directly, or whether you do still need to go via your GP (eg for initial investigations).

    Just for example, besides dealing with sleep apnoea (which I also have, so also use a CPAP), my own sleep clinic also deals with issues including narcolepsy, circadian rhythm disorder, and periodic limb movement disorder (the final one is my latest, additional diagnosis, following an inpatient sleep study).

    GeekyTim said:
    the NHS app is no longer allowing me to log in (no text messages to confirm login)

    You can contact them for help with that here:

    NHS - Contact NHS login support

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  • GeekyTim said:
    It's not 'urgent' so I don't feel that I cann call first thing in the morning to get an emergency appointment.

    Falling asleep while driving can have horrendous consequences (for you and/or others), so it seems like an urgent issue to me, and I'd encourage you not to delay in seeking help.

    I would definitely call them, if that's the only viable option in view of the other issues with accessing their appointment request system. 

    GeekyTim said:
    They also have a notice on the site that they can no longer accept appointment requests because they are at their limit.

    This is usually shown after a practice has hit its daily limit for online form submissions. For example, our surgery's website makes the form available at 8am each day. It can often only be a matter of a few minutes (eg less than 10) before they've reached capacity for handling the incoming requests and the form is removed, with a similar message then being displayed for the other 23 hours and 50 minutes of the day(!).

    If it's already set up for this type of system, it might be worth checking at what time your GP's website starts accepting requests and setting an alarm to get yours submitted as soon as they open. You could also draft your message beforehand, so that you can copy and paste it into the form and save time typing. 

    GeekyTim said:
    I have sleep apnoea, but I use a CPAP

    Perhaps there's also another option. Would I be right in thinking that, because you're using a CPAP machine, you're already under the care of an NHS sleep clinic? If so, perhaps you could talk to them (urgently) about your concerns and ask whether they can help with this new sleep-related issue directly, or whether you do still need to go via your GP (eg for initial investigations).

    Just for example, besides dealing with sleep apnoea (which I also have, so also use a CPAP), my own sleep clinic also deals with issues including narcolepsy, circadian rhythm disorder, and periodic limb movement disorder (the final one is my latest, additional diagnosis, following an inpatient sleep study).

    GeekyTim said:
    the NHS app is no longer allowing me to log in (no text messages to confirm login)

    You can contact them for help with that here:

    NHS - Contact NHS login support

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