Workplace troubles- could really use some advice

It was suggested that I have Aspergers after attending a psychiactric appt for another issue. An initial assesment was done and Im now on the waiting list for a formal diagnosis..

At work Ive been constantly in trouble for saying the wrong things to clients, seeming to be cold or rude or unhelpfull and generally not properly doing some parts of my job (i work in a call centre) .. despite this - im generally good at the telephone part of my job - especially when it comes to speaking languages (although ive realised im usually just mimicing sound patterns and most of the time i dont completely understand what im saying) I seem to fail at the more social / interraction aspects of it..

As soon as the initial diagnosis was made I spoke with my HR Manager- who was less than understanding.. Id already done my own research and realised myself that I get stuck understanding abstract language and indirect instructions ..i also hate loud noises, crowds and need alone time at breaks etc ..

I explained exactly what the condition was and why the Psych thought i might have it and explained that it explained a lot of the behaviours i exhibit.

I  asked if my team leader could just be more direct when speaking to me, use email wherever possible and if my interraction with clients could be limited until i had a formal diagnosis and clear ideas of what help / changes i might need -if any  ..

HR basically complained that there was always something wrong with me and didnt agree to anything ..

Ive now been put on a disciplinary for things like '' being unhelpfull and unapproachable', not behaving the right way on a client meeting and generally '' not doing my job properly'' .. I have a meeting on Friday and have no idea how I go about dealing with things -especially since i find expressing feelings and explaining things out loud really hard .. theres a good chance Im going to loose my job and the whole thing seems like Im being singled out

 im wondering if anyone esle has experienced this and can offer any advice?

Parents
  • I've had all of those type of accusations, and worse, thrown at me at work, too. I was threatened once with the sack under the worst possible circumstances. Fortunately, I'm a lifetime Unionist so my Union represented me, to my advantage.

    Your employer needs to understand your rights and their responsibilities, but so do you. It is much less effort for them if they can find a reason to sack you. you need Union support and representation. If you aren't already in one, I would suggest Unite the Union (known as Unite), other unions are available. A Union will always give you the best advice to fit your particular circumstances.

    And for anyone reading this. If you're working, join a Union. Don't wait untill you've got a problem and then try to join, get in first. Your employer does NOT need to know that you are a Union member.

    If you are going to record a conversation, make sure everyone knows you are doing it, and keep reminding them during the conversation.

    You are entitled to take someone with you to a disciplinary meeting, and THEY can make contemporaneous notes which ARE admissible as evidence. This is the role that a Union representative would take on, but you can take anyone of your choosing. It helps if they understand the questions that need to be asked, and answered, by your employer.

    Other than that, everything Curious says applies.

Reply
  • I've had all of those type of accusations, and worse, thrown at me at work, too. I was threatened once with the sack under the worst possible circumstances. Fortunately, I'm a lifetime Unionist so my Union represented me, to my advantage.

    Your employer needs to understand your rights and their responsibilities, but so do you. It is much less effort for them if they can find a reason to sack you. you need Union support and representation. If you aren't already in one, I would suggest Unite the Union (known as Unite), other unions are available. A Union will always give you the best advice to fit your particular circumstances.

    And for anyone reading this. If you're working, join a Union. Don't wait untill you've got a problem and then try to join, get in first. Your employer does NOT need to know that you are a Union member.

    If you are going to record a conversation, make sure everyone knows you are doing it, and keep reminding them during the conversation.

    You are entitled to take someone with you to a disciplinary meeting, and THEY can make contemporaneous notes which ARE admissible as evidence. This is the role that a Union representative would take on, but you can take anyone of your choosing. It helps if they understand the questions that need to be asked, and answered, by your employer.

    Other than that, everything Curious says applies.

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