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Suggestions please: Entry level telephone work for young adult with Autism; structured communication preferably (i.e. scripted) with no / basic technical knowledge required

James_JC

Hello everyone,

I'm seeking entry level telephone work (paid or unpaid).

Ideally. communications would be scripted for the most part (therefore easy to memorise),

with a little to no technical knowledge, or prior professional experience required.

Working from home or an otherwise quiet environment with low levels of social activity/distractions would also be preferred.

I'd be very grateful for any suggestions or guidance that might help me to locate relevant opportunities for gainful experience towards what I hope,

will be a suitable occupation through which strength can be best utilised.

Kind regards, and thank you in advance,

James

Parents

  • The kind of work you are talking about sounds like call centre work - I've worked in companies who had this department and the approach they always took was to have every one in one place and under constant monitoring.

    They chose that option because entry level staff can be hard to trust to do things they are expected to do, in the times allocated and using the scripts provided.

    Most managers of these environments have not been very nice people, but they get results even if it is at the expense of a higher staff turnover.

    Do you think you can cope with being time limited between calls, with time limits on calls and with upset customers? These will all be part of the landscape in many of these roles.

    Until you build up the trust of the manager I doubt you will be allowed to work from home, and even then it will b a heavily monitored environment so expect all your work to be recorded and probably for you to be under constant webcam surveilance too.

    I'm just trying to manage your expectation here - what you are asking isn't likely to exist in my experience. If you can go in the conventional way and build up enough trust then you may be able to work from home 1 day a week in a good environment.though - it is much better than nothing.

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  • The kind of work you are talking about sounds like call centre work - I've worked in companies who had this department and the approach they always took was to have every one in one place and under constant monitoring.

    They chose that option because entry level staff can be hard to trust to do things they are expected to do, in the times allocated and using the scripts provided.

    Most managers of these environments have not been very nice people, but they get results even if it is at the expense of a higher staff turnover.

    Do you think you can cope with being time limited between calls, with time limits on calls and with upset customers? These will all be part of the landscape in many of these roles.

    Until you build up the trust of the manager I doubt you will be allowed to work from home, and even then it will b a heavily monitored environment so expect all your work to be recorded and probably for you to be under constant webcam surveilance too.

    I'm just trying to manage your expectation here - what you are asking isn't likely to exist in my experience. If you can go in the conventional way and build up enough trust then you may be able to work from home 1 day a week in a good environment.though - it is much better than nothing.

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