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Phone Calls

Expecto_Patronum

How do people manage making phone calls. It's something that I absolutely hate. But I have one I need to make and have been putting off for a while. I'm finding this phone call more difficult because I don't know what the actually procedure is. My work have recommended getting some vaccine boosters. I've no idea whether my GP surgery will even do it for me. I might have to pay. I'm really unsure. So I can't get a script right in my head (not that I ever manage to actually follow my scripts). I know that when they answer I will go erm well erm for a while and then do a terrible job of explaining and this is putting an absolute mental block on making the call. How do you guys manage situations like this?

Parents

  • 1. Take some deep breaths and calm down before making the call. Clear your mind except for what you need to ask for.
    2. Write down what you need to say. Since you don’t know exactly how the call is going to go, write down the main things you need to communicate.
    3. Make sure you are in a room with very few distractions.
    4. If you feel your mind is going blank, say “One moment please.” The person on the other line doesn’t need to know why you need a moment. For all they know you might be rescuing a cat from a tree while on the phone.
    5. Remember, the person on the other line wants you to succeed, too. They’re not out to get you and judging every mistake you make.

    I hope that helps!

  • in reply to profdanger

    It does help. Thank you. But there is now a chance that I'm just going to burst out laughing during the call because I'll be imagining rescuing a cat from a tree.

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