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GP Appointments.

Roy

Just a question really, I need an appointment to see my GP, I have always used the NHS app which worked really well. The booking function has now been removed. Apparently people were abusing it by  constantly booking appointments.

I’m back to the 8.30am phone lottery, I will have to explain on the phone why I need the appointment to a receptionist, it’s then triaged by a medical professional, if it’s then felt I need an appointment, I will then be phoned back with said appointment or advice.

My wife starts work at 8am so can’t advocate for me, I have a terrible phone phobia, they have also removed the function to message the surgery.

The GP now has my diagnosis report, how or can I get any reasonable adjustments? I also struggle in a waiting room if I have to sit near anyone else. 

Parents

  • Thank you for all the replies, I’ve looked at the surgery website, there is something called System Connect, I’ve managed to log in and send a message to the office manager. Appointments can be booked through the system, a separate area exists for urgent or ongoing appointments. The window opens at 7am and closes when at capacity each day. I tried to book an appointment for about 2 weeks time, a message comes up to contact the surgery by phone as this facility isn’t available at the moment.

    Hopefully the office manager will be able to help via my message.

Reply

  • Thank you for all the replies, I’ve looked at the surgery website, there is something called System Connect, I’ve managed to log in and send a message to the office manager. Appointments can be booked through the system, a separate area exists for urgent or ongoing appointments. The window opens at 7am and closes when at capacity each day. I tried to book an appointment for about 2 weeks time, a message comes up to contact the surgery by phone as this facility isn’t available at the moment.

    Hopefully the office manager will be able to help via my message.

Children
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