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GP Appointments.

Roy

Just a question really, I need an appointment to see my GP, I have always used the NHS app which worked really well. The booking function has now been removed. Apparently people were abusing it by  constantly booking appointments.

I’m back to the 8.30am phone lottery, I will have to explain on the phone why I need the appointment to a receptionist, it’s then triaged by a medical professional, if it’s then felt I need an appointment, I will then be phoned back with said appointment or advice.

My wife starts work at 8am so can’t advocate for me, I have a terrible phone phobia, they have also removed the function to message the surgery.

The GP now has my diagnosis report, how or can I get any reasonable adjustments? I also struggle in a waiting room if I have to sit near anyone else. 

Parents

  • My GP's have the 8am lottery for urgent, on the day appointments and afternoons are for less urgent things and are longer so as you have time to discuss things properly.

    I've never used the app or whatever it is, because all I see are people for whom it's not worked for.

    Could you write a letter to them explaining your problems and that you need to see a doctor for more than 5 mins to discuss your report?

Reply

  • My GP's have the 8am lottery for urgent, on the day appointments and afternoons are for less urgent things and are longer so as you have time to discuss things properly.

    I've never used the app or whatever it is, because all I see are people for whom it's not worked for.

    Could you write a letter to them explaining your problems and that you need to see a doctor for more than 5 mins to discuss your report?

Children
  • in reply to TheCatWoman
    TheCatWoman said:
    I've never used the app or whatever it is, because all I see are people for whom it's not worked for.

    Have to be careful of bias. If something doesn't work right people are likely to complain about it, especially online. To get positive comments, thing tend to have to be exceptionally good.

    I've found some of the navigation a bit confusing, but otherwise had generally positive experiences with NHS app. I wish more things were available (but not exclusively) through it. I know they're adding more and more services to it.

    It's not for everyone, but it's been good for me.