I realised that I need to be accommodated at new job, help!

So, I recently got a new job in a busy pub. And I’ve worked in McDonald’s before, so I never thought that busy places were that big of an issue for me. I generally try to avoid loud areas, but usually with my AirPods if I’m able to use them, I can work through it.

However, I went in for just the training today. It wasn’t hands on work I did, just using their laptop to do the tasks required before I started my shift, and I was overwhelmed by how suddenly busy it got. I put in my AirPods and it was immediately easier for me to do my work and I became calmer. However, this immediately had me thinking, I might not be able to do this job after all. Before I applied, I forgot to consider the fact that pubs are smaller than your typical McDonald’s and so the sound has less space to travel, thus making everything louder. I told my manager quickly about my conditions (ADHD, the fact that I’m most likely autistic but not officially diagnosed yet) and he was fine with all that and ready to support, but when I asked him about having headphones (either in ear or overhead), he told me that our boss wouldn’t allow for something like that. This is stressing me out because I can’t afford to not have a job. I have no choice but to work, but I’m worried that I may have a breakdown. I don’t know what accommodations I can request for at work and I don’t know how or where to start.

any help or advice would be appreciated please.

Parents
  • What exactly is your role in the pub? I can see that in some instances in a pub airpods wouldn't be seen as reasonable. For example, waiting tables - would you be able to hear the customer properly or in the kitchen - would it be a health and safety issue as you couldn't fully hear.

    I think the advice Bunny has given you is excellent but whilst doing this I think you need to consider why an employer may not see it as reasonable at the same time as explaining why you need the reasonable adjustment. By pre-empting their responses you may be able to come up with a justification as to how it could be made reasonable.

    Another thought is have you tried loop earplugs? These can be used to lower overwhelming noise but still be able to hear people talking to you etc. Perhaps this could be a compromise?

    I must admit for my own needs I agree with Iain - working in a busy pub sounds like an autism nightmare to me. But I would think the same about McDonalds.

    You need to do the right thing for you and your needs though. Discussing it with the boss is the only way to do this. But take some time to get your thoughts on to paper so you can fully discuss it.

Reply
  • What exactly is your role in the pub? I can see that in some instances in a pub airpods wouldn't be seen as reasonable. For example, waiting tables - would you be able to hear the customer properly or in the kitchen - would it be a health and safety issue as you couldn't fully hear.

    I think the advice Bunny has given you is excellent but whilst doing this I think you need to consider why an employer may not see it as reasonable at the same time as explaining why you need the reasonable adjustment. By pre-empting their responses you may be able to come up with a justification as to how it could be made reasonable.

    Another thought is have you tried loop earplugs? These can be used to lower overwhelming noise but still be able to hear people talking to you etc. Perhaps this could be a compromise?

    I must admit for my own needs I agree with Iain - working in a busy pub sounds like an autism nightmare to me. But I would think the same about McDonalds.

    You need to do the right thing for you and your needs though. Discussing it with the boss is the only way to do this. But take some time to get your thoughts on to paper so you can fully discuss it.

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