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Refused Right To Choose

Old_Guy

I was referred for assessment by my GP surgery to the Devon NHS service for adults with ADHD and ASD. I discovered that they have a waiting time of 6½ years! I am 68 now. Then I heard about Right To Choose and sole to my GP who was fully in support. We found a recognised service provider the GP had used before and I completed the paperwork. I have a massage from the GP stating the referral had been passed on. 

Imagine my distress and anger to find out today, after waiting the required 6 weeks before chasing the referral, that someone in something called the Referral Management Team for Right To Choose has decided I would be better off staying on the list I'm already on - 6½ years instead of 3 months. 

My GP surgery is just as puzzled and is trying to find out more, but, hey, no one is responding to their emails and phone calls - surprise surprise.

Has anyone come across this before? Can anyone offer any advice on how to overcome this beaurocratic nonsense? 

Thank you from a newbie 

Parents

  • I'm new and only just saw this but I thought I'd let you know what I know in case it's of any help.

    You cannot be refused your right to choose but many, including myself, do get refused and this is usually because the understanding of the Right to Choose legislation within the health service is woefully lacking. Fortunately there is a very straightforward process to resolve the problem. Once refused you need to contact NHS England, explain the situation and request that they get involved to ensure your rights are upheld. They will request your permission to access your health records and once that is given they will very quickly make sure that those who are blocking you from getting your referral are instructed to do as you have requested. They also make sure the NHS staff know what to do at a practical level to get you on the chosen list as soon as possible.

    NHS England email:

    england.contactus@nhs.net

  • in reply to Buddha

    Thank you so much for this information. I will certainly make use of this if I encounter problems with the Autism360 referral

  • in reply to Old_Guy

    No worries. I was diagnosed by ADHD 360 and my experience was very positive. Best of luck to you.

  • in reply to Buddha

    That's encouraging. Thanks again. 

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