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Good news about GPs in England (?)

Bunny

Some good news today, including that:

"From October, the reforms will require GP surgeries to allow patients to request appointments online in a bid to free-up phone lines for urgent enquires and help end the 8am rush to book appointments over the phone."

And, especially importantly for all of us as autistic patients:

"GPs will also be incentivised to identify patients who would benefit from seeing their regular doctor at every consultation."

More details here:

https://news.sky.com/story/gps-in-england-agree-deal-to-end-8am-scramble-for-appointments-13318444

Parents

  • Are there actually any surgeries that DON'T have online appointment booking yet? Certainly every NHS surgery around here has had it for years (well over a decade). Granted, I have never used it myself as it always seemed like too much faff.

    Having extra capacity to enable seeing a regular doctor would be very helpful.

  • in reply to mp500

    Unfortunately yes. We can send a request online for a callback for urgent things, but this is often closed about an hour later. For other appointments we call or line up at the surgery. The phone lines go up to 30 people then say over 30 and appointments released each day soon go. 

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  • in reply to mp500

    Unfortunately yes. We can send a request online for a callback for urgent things, but this is often closed about an hour later. For other appointments we call or line up at the surgery. The phone lines go up to 30 people then say over 30 and appointments released each day soon go. 

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