Dealing with things going wrong

Does everyone else really struggle when something goes wrong? The hospital have sent a letter to my GP after my appointment updating my medications but what they have put on there is wrong and so my prescription has been reduced. It is probably important to point out that I get it on prescription due to the quantity and it possible to buy it over the counter so I will be able to get hold of it but it is costly due to the amount I use. It's just an ointment so it's fine to use as often as needed. I usually use it every hour but the consultant has put 3 times a day so the quantity has been massively reduced.

I can't deal with this at all and have been in an absolute spin about it since I realised. I'm really annoyed that the consultant hasn't listened in our appointment and has changed something that I've been being prescribed for years. I cannot get through to the hospital and from past experience I know that they don't get back to you. I need the problem to be fixed and I can't deal with a) not being able to instantly fix it and b) not being sure how I am going to fix it. I'm really upset about it and I'm struggling to calm down.

  • I'm sorry that this happened at all but I am glad that your ordinary hospital are doing their best to sort this out for you. Fingers crossed they can get it resolved quickly early next week. I hope you're feeling a little better now, try to stay calm and hold on to that hope. Here for you if you need any thing feel free to hit me up :) 

  • So the hold music is interesting because I hate it too. But some places recently have got rid of it and it's just complete silence. I don't like that either. I worry they've hung up.

  • I soo get that thing about fridays, especially the friday before a bank holiday, as if bank holidays aren't bad enough already. I'd rather talk to the doctor even if I have to have an appointment, luckily my doctors are tame and really nice. The thing I hate about phoning the doctors or almost anyone else for that matter are the endless 'press 1 for...2 for ... and then end up with some horrible "music" which gives me an ear worm. We're told it makes things easier, I wonder who for?

  • Unfortunately not. They completely understood my frustration but they said they have to go by what the hospital sends. I have recently requested my prescription and I'm really hoping that I did it before the change was put in place in which case I should hopefully have a bit longer to sort it out.

    But it is that damper you talk about that I hate. I've calmed down a bit but I know I will obsess about it until it's sorted. And I feel so drained right now because I'd got so stressed.

    I feel like the things that go wrong always happen to me on a Friday when I can't sort them out.

    It's also the added stress of knowing I need to speak to people over the phone and what if they say they won't fix it or insist I have to have another appointment before they'll change it and just so many things I do not need in my life.

  • I'm not surrised you're stressed, I think anyone would be, can your GP continue with the old prescription until this is sorted out? Hopefully next week will bring some better news, but it puts a dampener on the whole weekend with all this hanging over you.

  • I have rung my normal hospital who are going to try and contact this hospital that is doing the treatment. The secretary was very nice and understanding and said they are more likely to respond to them so hopefully next week I can get it sorted.

    I'm still very stressed about it and I hate that it's happened on a Friday but at least I know there is some hope to a solution.

  • I’m really sorry to hear that you’re going through this experience. It sounds incredibly frustrating and stressful for you. I absolutely understand why this is so stressful for you.  to how you're feeling right now!  I’ve had similar experiences with medical professionals not fully understanding my situation and it can be really disheartening and stressful. It’s completely understandable to feel overwhelmed when things like this happen.

    Have you thought about reaching out to your GP directly, or seeing if someone you know can do it for you? They might be able to get in touch with the hospital and get this corrected for you so it doesn’t happen again in the future. My mum always does this for me if there's ever a mix up with my prescription at the surgery. In the meantime, try to take a few deep breaths and give yourself time to process everything and let yourself calm down. I know it’s stressful and I’m sorry it’s affected you so badly–understandably oc-hang in there. It will be okay. Positive vibes your way. Hope you’re feeling okay and all this gets sorted out soon.