My poor daughter

Hello my name is Ian and my daughter Stevie (named after Stevie Nicks) is autistic. She just started a temporary job at Royal Mail sorting and had to come home after having a panic attack. The atmosphere was extremely toxic and whenever she asked for guidance was met with scorn and derision. This is outrageous! Even the so called medical officer hadn’t got a clue about panic attacks. I feel that things are going backwards and people instead of trying to understand and help would rather ridicule. It’s 2024 and may as well be 1924 the way folk are nowadays. It’s disgusting 

  • That's awful, hope she has recovered ok.

    Was the temp job through an agency or directly employed by Royal Mail? If through an agency, she should try to explain what happened to the agency and see if they can find her a job where management are more understanding and empathetic. If she was directly employed, she should contact whoever is in charge of HR and ask what the complaints policy/ procedure is, then make a formal complaint - perhaps you could support her in doing this.

    There is a lot of ignorance still about autism and about mental health, but there are some employers who are better at dealing with this. I found that there were better staff support systems in place when working in the NHS and when working for a non profit housing association, but the last company I worked for was a small private one and they were fairly understanding - it's just pot luck unfortunately.

    I would suggest your daughter looks for another job. If she's not already with an agency, maybe she could register with one or two and explain what happened in the Royal Mail job so they can hopefully help her find a job that is better suited.

    I wish her all the best.

  • She just started a temporary job at Royal Mail sorting and had to come home after having a panic attack. The atmosphere was extremely toxic and whenever she asked for guidance was met with scorn and derision

    I have family who worked in the Post Office for 3 decades and this seems pretty much par for the course.

    It is like a throwback the the 1970s with the working attitudes, union antics and mismanagement.

    I would suggest trying to find another employer as there is no change the working environment will improve anytime soon.

  • Sorry to hear about your daughters experience,  but the outside world is toxic.  She needs to find a way of dealing with it.

    How did she manage school?  Was it a regular school?

    Can she get help as an autistic adult?