Are all posts being moderated at the moment?

Pixiefox,

Before the "great reset" on this forum, we had deduced (amongst ourselves) that if someone edited one of their own posts more than twice (after originally posting it), then this caused them to be automatically put into moderation, thus rendering them unable to post for a while......until a human moderator found time to check that this was the problem and reset you back to normality.

The people (presumably both paid and volunteer) who are responsible for the lead up, implementation and now fire-fighting phase of this great reset on the forum, do not share my definition of what constitutes a "reasonable level of communication" with us, the members.

This "great reset" has been, and continues to be a shambles (which I neither consider unexpected nor particularly shameful due to the nature of the beast at hand) BUT, THE LACK OF COMMUNICATION WITH US ABOUT WHAT IS GOING ON / CLEAR INFORMATIVES / CLEAR INSTRUCTIONS is hard to understand and not acceptable in my opinion.

Bear with it Pixie.....all things find their status quo eventually.

I understand, I think...

It would be nice to have a set of 'actual triggers' along side of the forum rules - of known bugs and unchangeable 'features'

Your example is a good one...

Editing your own post several times (exact amount unknown) quickly will result in accidently being placed in pre-moderation - please contact the community manager to get this reset

I agree that the usual PR (Public Relations) type responses are not helpful to our brains and way of thinking. They may work for a water provider who has messed up all the rivers on Question Time, but we need specifics and truths.

(again, I'm not knocking the actual mods)

Mark - allow me to be crystal clear.

I am not casting aspersions on any individual nor any organisation.  I have no knowledge to allow this.

But, I do have knowledge of what I see, what I hear and what I experience.

Accordingly;

I am CALLING OUT the rather poor delivery and implementation of this 'new forum' process - and based on what I can see here at the moment, perhaps think we were "oversold" what we might expect of the result.

More importantly.........

I am SHOUTING OUT about the UNACCEPTABLY APPALLING COMMUNICATION  WITH US, THE MEMBERS during this "roll-out of the 'new forum'" and I struggle to understand why this seems to remain the case.  Our members are being lost and anxiety is being caused.

If someone tells another person to "just email the community manager," then I think I will scream !!  To what end?

Good point.......and I have a similar thing that I learned the other day that I think you might like (as a break from all this tedious bureaucracy and mediocrity about the "communications" in this place);

Birds have backward facing "knees" - although these are actually their heels - because birds actually walk on their tip-toe.  Their actual "knees" are tucked up, out of sight, by their bellies and do face forwards like human ones.*

* - For all pedants, I know that this rule only applies for circa 98% of all birds, I do believe there are a few exceptions, but I can't remember any of them off-hand/off-paw/off-toe. 

Number said:

unless I have a mouse and a VERY steady hand

Mice don't have hands - they have paws.

- Personally, I have given up trying to look at "votes" unless I have a mouse and a VERY steady hand.......it is impossible to safely look otherwise.

Well, I for one, contribute to NAS, as I know many others here, also do.

I'm not out "pitchfork waving," I am asking for some simple communication with the membership that is meaningful in its particulars.

out_of_time said:

Sorry I think my sausage fingers down voted you by accident.

I did that myself once, and was horrified to see that I remained in the list despite correcting my mistake!

Number said:

I reiterate again.........it is the LACK OF COMMUNICATION that I am finding unacceptable at this point in time.

it is a little dissapointing to say the least but we do have to keep in mind that this is not a service we pay for and we have no expectation of a quality of service.

NAS are a charity and from the way the upgrade has gone, one who are not blessed with very good management or much in the way of staff to interact with out pitchfork waving.

What we get it pretty decent for a freebie.

Number said:

I reiterate again.........it is the LACK OF COMMUNICATION that I am finding unacceptable at this point in time.

it is a little dissapointing to say the least but we do have to keep in mind that this is not a service we pay for and we have no expectation of a quality of service.

NAS are a charity and from the way the upgrade has gone, one who are not blessed with very good management or much in the way of staff to interact with out pitchfork waving.

What we get it pretty decent for a freebie.

Well, I for one, contribute to NAS, as I know many others here, also do.

I'm not out "pitchfork waving," I am asking for some simple communication with the membership that is meaningful in its particulars.