The New Forum

Hi! I hope you are all doing well. Some of you might remember seeing me here before earlier this year, this is my new account as I'm currently among the list of people who cannot use their original account. I enjoyed the forum before but the akismet (not sure on the spelling)... thing kept flagging everything I did as abusive making it unusable. When my emails started working again and I realised there was a new and IMPROVED forum I thought yay I can go back.

Nowhere near as easy as it should have been. The community manager said they are looking in to the account problem. Before the upgrade my posts were flagged as spam and now since the upgrade I can't post at all. Is this site trying to tell me something? Wink They said to use this account for the time being while they try to sort out whatever's going on here.

From what I can see it doesn't look like a lot has changed for the better. If anything it's worse, for me so far as I've had to go through a lot just to get here writing this message. Based on reading other members postings I can see I'm not the only one.

Please fix this soon whoever's behind this site!!

  • We would like to reassure you our technical support team is working hard behind the scenes to try to fix this as quickly as possible. We have published a thread with more information here

    Please ensure that members who are being told that their account will be deleted because of abuse (erroneously) are responded to by the Community Manager with reassurance that this won't happen.

    Thank you.

  • Dear Stardust,
    We are very sorry that you are experiencing technical issues on our new online community platform. We understand why you are concerned.
    We would like to reassure you our technical support team is working hard behind the scenes to try to fix this as quickly as possible. We have published a thread with more information here:  Password problems and posts incorrectly marked as spam 
    Please do contact CommunityManager@nas.org.uk if you have any questions. 
    We are sorry for any inconvenience this has caused. We would like to thank you for your understanding and continued patience during this time.
     
    Kind Regards,
    Eunice Mod
  • At age 54 and even with my new Varifocal lenses following my recent eye test, I’ve had to increase the font size on this iPad for this website as the font sizes are way too small - in some cases, I’ve even had to remove my glasses altogether to see properly when typing and when viewing other posts, as the font sizes are way too small to read properly 

  • Welcome back!

    I am just sorry that like many of us here, the only way you could return was by creating another account.

  • I don't really want a preview of a thread

    This just goes to show how different we can all be in terms of our likes and dislikes.

    I rather like the preview feature, especially as it's not always easy to predict from the title what a post might be about and if it's something that is likely to interest me.

  • Some things are driving me crazy, like having to be so careful where i put the cursor, I don't really want a preview of a thread, especially if it's one I'm going to read anyway, it's like having the first 5 minutes of your tv programme telling whats comming up.

  • Welcome back.

    Thank you hon Sunny

    It's taking perseverance for members just to stay here

    I am not surprised! At one point I was about ready to give up trying to get back on.

  • Welcome back.

    It's taking perseverance for members just to stay here Neutral face